I do not feel like waiting online for hours with RCCL, so if anybody knows this answer, I would appreciate your guidance. < < < < < < < < < < < < < < < < < < < < < < < < < < < < < < < < < < < < < < < < < < < < <. Here are the answer to some frequently asked questions regarding Royal Caribbean future cruise credits. Royal Caribbean has been steadily simplifying the future cruise credit process for guests to ensure they can easily use the money they are owed. Well then deactivate your Future Cruise Credit and process your refund to your original form(s) of payment, which will include any non-refundable deposits. This varies by cruise line. Think of the FCC like a promo code, which offsets the cost of the cruise. If you have your FCC certificate number start going through the motions of booking a cruise. They are collaborating with government health authorities, the Cruise Lines International Association , and a team of medical experts to develop a future boarding screening program and updated health protocols. It will offset any purchases that you make on the ship. But now i am not able to get the new websitei always have the old one. We have had them issue us new FCC while we were on the line with them. So read, on to find out how. Funds held in penalty refers to the fare price paid for a cruise, which becomes a penalty if a cruise is canceled too close to the sailing date. I suggest that you find the best price and then take it to a trusted travel agent who will beat it as well as giving you the best service. All CFAR credits are valid for a period of two years from the original date of travel. We give you our exclusive bonus offers,plus all qualifying cruise line offers , plus all of the cruise line loyalty program benefits. Why you ask? I decided to keep a close eye the best I could but I have declared DEFEAT in this area. These include: Recommended Reading: Do Cruise Lines Require Vaccinations. Can you give me direct contact of FCC customer care if you have? A very nice system that worked for a volume of X doesnt work per volume of 50 times X or whatever the number is, but we simply werent prepared for it. That means that some people who had credits issued for cruises booked before that policy was put in place may not be eligible to cruise now. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. Prior to today's announcement, each credit had an expiration date when it had to be redeemed by, which gave some guests concern that they would lose out on the value of their money paid because they are unable or unwilling to cruise before the end of this year. Please be aware of deadlines in order to request a refund. We have 5 in a cabin, so that is not really an option since we do not want to upgrade to a suite. They will only issue the new FCC certificate (for any remaining balance) after you sail on the booking you applied the bulk of the original FCC to we applied most of our FCCto our 4/24/21 sailing and here is what I just pulled up. Travelers would have to book a second cruise or forfeit some of the money they paid. Amazon Partnership Shows 'Turnaround' for Peloton. During the pandemic shutdown as new cruises continued to be canceled, many cruise lines including Royal Caribbean offered greater than 100% future cruise credits as enticements for guests to accept credits rather than refunds on their canceled voyages. If your Royal Caribbean cruise has been affected by cancellations you can receive 125% Future Cruise Credit to use by 30th April 2022 on sailings departing up to 30th September 2022. In 2021 I booked a cruise, and because of cancelation , I received a Future cruise credit from Royal Caribbean. SECOND EDITION NETTA GORMAN. Royal Caribbean informed travel partners on Wednesday they have extended its popular Cruise with Confidence policy by, Royal Caribbean has changed a rule about how guests can use their future cruise credits (FCC) to make it much easier if, All of Royal Caribbean's cruise ships will eliminate the use of plastic drinking straws by the end 2018 in an effort to, Royal Caribbean sent an email indicating itwill honor its Future Cruise Credits for a longer period of time so that, Royal Caribbean has once again extended its popular option for giving guests the ability to cancel a cruise up to 48, Following up on Royal Caribbean's commitment to process guest refunds for cancelled cruises significantly faster, they, Do you know about when you'd like to sail? If a guest uses their FCC for a sailing and has a leftover balance, they do not have to wait for the first sailing to complete before applying the remainder. At the moment were unsure what the future of cruising will look like and certain safety measures may make it more difficult for you to cruise. Have you found yourself with some Royal Caribbean onboard credit and want to know how you can spend it? You can do it right online. Split balances its historic setting with a plethora of modern restaurants, bars and shops. Growing economic turmoil and less virtual work flexibility has also made it challenging for some travelers to redeem their credits, especially if they accrued several FCCs from multiple canceled cruises. ColumbusMike, March 14, 2020 in Royal Caribbean International. Click "submit." You will receive an email letting you know if your credit was valid. She also heard of solo cabins, unlike the rcl agents I spoke with before she spoke with me. , Yahoo, Yahoo. Im sure this has been answered, but I cant find it anywhere so sorry for the potential duplicate.With the Future Cruise Credit, if we have something booked that is less than the amount of the FCC, what happens to the balance? The move was shared with travel agents by the cruise line Aug. 24, Matt Hochberg of the Royal Caribbean Blog reported. The incremental 25% bonus value, however, will maintain the current expiration date noted on the Future Cruise Credit and will remain active until this point. On a Royal Caribbean cruise, your cashless onboard expenses account is also known as your SeaPass account. During the pandemic, canceled cruises happened from March 2020 through well into the summer of 2021. And so, this same issue also reverberates into affecting our call centers. It really gets very frustrating continuing to deal with the antiquated processes behind these Future Cruise Credit certificates. Royal Caribbean Chief Financial Officer Naftali Holtz, speaking on the cruise lines fourth-quarter earnings call, noted that about half the future cruise credits outstanding have already been redeemed. Royal Caribbean Blog Crown & Anchor Society Perfect Day at CocoCay Contact Us Back to Main Menu. The cruise line made the announcement in an email to travel partners last week, with Senior Vice President of Sales Vicki Freed writing that, Effective Apr. , IP , , Yahoo. We will automatically issue you your Future Cruise Credit by Monday, April 13th, 2020 via email. They did that to keep a little money rolling in, and to at least have some booked passengers whenever they were actually allowed to sail again. You're looking at a gain of the last two days of about 54%. The change applies to future cruise credits a guest has received during the pandemic between 2020 and early 2022. In general, I would always rather receive a refund and not a FCC. Royal Caribbean has made it quite easy to redeem a future cruise credit, whether you are booking directly or with a travel agent. Enter your Future Cruise Credit number(s). Dont Miss: Sunset Cruise Indian Rocks Beach. Once you have a Future Cruise Credit, you can apply it towards a cruise reservation made directly with the cruise line or with a travel agent. Royal Caribbean has automated the process of canceling cruises, which has made doing so much easier for customers. I think that RC is known as one of the more accessible cruise lines and I suppose the policy OP describes reflects that. Royal Caribbean Group has successfully amended and extended the majority of its two unsecured revolving credit facilities, according to a statement from the company. It gets reissued as a new FCC that can be applied to a different sailing. Free expert cruise tips and news from Cruise Hive! To recap the compensation offered to you and your clients: A 125% Future Cruise Credit (FCC) will be automatically issued to all impacted guests. After I explained that I was already using a future cruise credit for this cruise, after them ruining our last family cruise, and that obviously their customer service had not gotten any better.He changed the invoice to the balance that I was supposed to pay to begin with and gave me $50.00 CC. Some exclusions may include: Each cruise line will have its own limits on when you can redeem your Future Cruise Credit, which may be subject to expiry and blackout date limitations for new bookings. Have you considered an upgraded stateroom to use all of the 125% OBC. June 1, 2022. Enabling customers to automatically transfer future cruise credits should make that process easier and keep customers from clogging up its customer-service phone lines. Like what you see? Read more:Top things you didn't know travel agents can do for your cruise vacation. ", "We're not going to reissue FCC's. A FCC can also only be used towards the base cruise fare, so that means it cannot be applied to the deposit, taxes, fees or add-ons . I got a Cruise with Confidence FCC back in April 2020. And by the way, this requires more training than other things, Fain said. Start with these stories: Royal Caribbean onboard credit can be used to purchase most things onboard the ship. Proceed to the payment page. You will also receive a new Future Cruise Credit based on the remaining amount paid. Menu. As of June 6, 2020, a FCC can be used for a new cruise reservation deposit. No action is needed on your part, well take care of everything for you!. Covid caused the company to . LauraS . A cruise credit issued as part of the Global Sailing Suspension (when Royal Caribbean cancelled the cruise, instead of the guest), the portion of the FCC value that represents 100% of the cruise fare paid on the original reservation will no longer expire. If the cruise line later cancels your cruise youll be able to move it but not get a cash refund. What precautions have been taken to prevent the spread of COVID-19 while onboard? To make it easy for you during this difficult time, we will take care of everything no action needed from your end.Alternatively, a full refund is an option for your clients, if preferred. If you don't have the certificate number you must call them or your travel agent if you use one. Asia Pacific; EMEA; Latin America; UK Solicitors; UK Bar; United States Please contact us to start the refund process, if youre willing to give up the higher value of your 125% Future Cruise Credit. If the customer never got, ignored, or lost that email, Royal Caribbean had no place on its website to check your FCC balance. Royal Caribbean and Celebrity Cruises recently said their pandemic-era future cruise credits would never expire. Prior to this week, Royal Caribbean would reissue the leftover amount as new future cruise credit. Disney is allowing 15 months for the voucher to be used and some are only allowing 12 months. Be sure to have your Royal Caribbean FCC certificate number on hand. I put the FCC way into the future so I wouldn't have to mess with it for awhile. Once your expiration date passes, your bonus amount will inactivate, however the FCC value associated with funds held in penalty will remain active and will never expire. They are not part of the FCC. Best for booking cruises with points: Chase Sapphire Reserve. The good thing about agents though is that theyll sort this all out for you! Royal Caribbean allows guests to use their future cruise credits to pay their cruise fare, including the deposit. To account for the inconvenience the cancelled cruises have caused, travelers are eligible for a 125% Future Cruise Credit . Dont Miss: What Is The Average Cruise Price. Some cruise lines have been flexible with this policy, but your mileage may vary. Guests should be aware of this so they fully understand how and when to use their Future Cruise Credits, and not be startled to see an expiration date still associated with the credits. Were very pleased with that, and weve seen progress in the last quarter, both redemptions, as well as just new bookings, he added. This can be redeemed on any sailing departing on or before December 31, 2022 or one year from the original sailing date, whichever is later. Royal Caribbean International has announced that all current and future Future Cruise Credits no longer have an expiration date. Minimally, immediately, it should be possible to let a Crown & Anchor member view current Future Cruise Credit certificates and their current status (i.e., if used or not, etc). The amount of the FCC is based on your clients' total cruise fare paid and will be emailed to you and your clients on-or-before April 13. , 2020. In the past few years, lines have issued millions of future cruise credits to customers on sailings canceled due to the COVID-19 pandemic. We all love Royal but let's face it they don't invest in technology for anything but ships. Your questions answered. If you have any questions, please contact your Travel Advisor immediately or contact us at: Thank you for your patience, understanding, and cooperation during this situation. The bonus amount above fare credits, however, will still expire on the original expiration date. Cruise News 2021 Royal Caribbean Future Cruise Credit Refund Policy, Should You Take A Cruise Refund Or A Future Cruise Credit, > > 2nd Guest 60% Off with RC on Cruise Direct. Can you give me direct contact of FCC customer care if you have? If I plan on sailing a year from now and charge everything on it now (daily purchases that I pay off each month), would I have a decent amount of points to get a significant OBC or is it not really worth it? CPA license & MBA degree preferred. Many travelers still hold future cruise credit, which they received when their booked cruises were canceled during the pandemic when the cruise industry shut down for more than a year. So, we start to get more calls. Future Travel Credits are subject to the individual travel suppliers terms and conditions. Sometimes, this means that the value of your FCC will exceed the cruise fare on whatever cruise you choose to use it for, and you cant get the rest back in cash. The cruise in Nov islooking doubtfulso I was able to "reschedule" and made it an Alaska cruise inAug 2021. SECOND EDITION NETTA GORMAN. We tried keeping a spreadsheet tracking all of them till we learned he was tracking them. Now with the change in policy, when cruisers use their future cruise credits to book sailings, any remaining credit will be transferred into onboard credit. There's a handful of other stupid things, too. Future Cruise Credit Certificates - Balance Verification, deposit only before final payment date or after final payment date anddeposit + additional payment all refunded, you cancelled cruise or royal cancelled cruise. And, were giving you a little extra, knowing that this is such a unique circumstance. By FCCs offered under Royal Caribbean Internationals Cruise With Confidence policy are included, as are the fare FCCs offered during the global sailing suspension but not the extra bonus credit. Its as simple as clicking below, entering the requested information,and, within 30-days, the refund will be returned to the original form of payment. Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends Personal and professional learning and development resources including tuition . Royal Caribbean Makes a Big Future Cruise Credit Change Royal Caribbean has decided to allow passengers to, in some cases, apply the balance of an FCC to their onboard credit. Any remaining balance of your Future Cruise Credit (FCC) will be reissued to you as a new FCC after you complete your cruise. Once youve taken future cruise credit and booked a new cruise you cant then cancel and get your money back. Enter your payment and personal information. There are many ways that you can get Royal Caribbean onboard credit. Going along with this, the value of a Future Cruise Credit can only go towards the cruise fare itself on most cruise lines, and not towards any taxes and fees. Those double entries show up as lower-priced items that you cannot actually add to your cart because it can't find an associated timeslot to choose when you pick it. Search Cruises; Cruise Deals; Weekend Cruises; Last Minute Cruises; Family Cruises 2021-2022 Cruises . Also Check: Cruise From Usa To Australia 2022. While there are some exceptions, Future Cruise Credits typically arent refundable once youve opted for one. The FCC is fine where it is on the August Alaska cruise but I'm worried about getting more FCC's before I use up the first FCC. To make it easy for you during this difficult time, we will take care of everything no action needed from your end. The company says it will now resume operations on June 12th for the majority of its 26-ship fleet. Under what circumstances was this done? From universal credit to handling the cost of living crisis, employment rights, travel updates and emergency financial aid, we've got all of the big money stories you need to know about right now This is based on the total cruise fare paid and will be automatically issued via email. Read Also: Cruise Alaska From Los Angeles. Now we have 2 other cruises booked before the Alaska cruise in August. Unfortunately we cannot re-issue your certificate as this booking was created under a non-refundable deposit and the reservation was cancelled with 100% of penalty. Your new Future Cruise Credit will have an expiration date of May 31, 2022, and it can be redeemed on any sailing departing on or before December 31, 2022 or one year from the original sailing date, whichever is later. Contact Us Get support by Phone or Email 866-562-7625 Email Your Questions Started June 21, 2021, By You can apply your Future Cruise Credit toward an existing reservations balances or book another cruise vacation for the future. As a former IT executive Ihave a pretty clear understanding what the IT organization is like there. Thousands of domestic & international car hire and both low-cost & scheduled flights. Were sure youve been monitoring the news regarding COVID-19. Pasted as rich text. The bonus amount above fare credits, however, will still expire on the original expiration date. Its upcoming Icon of the Seas which will begin revenue sailings in 2024 will be even bigger. Knowing this situation is ever-changing, we want to provide you with some options. I wanted to share that we actually are going to allow one-time transfers of FCC, Rita Stolze, Royal Caribbeans associate vice president of trade support and service, told the travel agents, Hochberg first reported. My advice is to call but dont get your hopes up. You will be able to leave a comment after signing in, By Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. 1, Royal Caribbean International will start paying travel agent commissions on future cruise credits. Royal said that it originally began protecting commissions on those credits because of the turmoil brought on by hurricane season last fall. Got a future cruise credit from a canceled cruise with Royal Caribbean that youre having trouble spending? Were not to a point yet where I no longer need to get that daily report. If you cancel early and then the cruise line later cancels that sailing, it may negate the option for a full refund. Royal Caribbean has made it quite easy to redeem a future cruise credit, whether you are booking directly or with a travel agent. Arrive: Thu 23 January 2025 at 09:00 / Depart: Thu 23 January 2025 at 18:00. Does it get converted to onboard credit? CC Help Jenn While onboard credit may seem like free money, its good to spend it wisely to get the most value from it. For full details of Royal Caribbeans refund policies please visit the companys website. We need to point out . They have an asset sometimes valued at thousands of dollars and cant use it. Royal Caribbean Cruise Line Future Cruise Credit | My Future Cruise Credit We make using your Royal Caribbean Future Cruise Credit easy Sign up today & get the full value of your Future Cruise Credit, PLUS an extra bonus in savings to spend on hotels, wine, resort stays, tours, and so much more Register Your Future Cruise Credit Since the start, it's been our aim to provide the latest cruise news covering all the major cruise lines. Royal Caribbean has changed a rule about how guests can use their future cruise credits (FCC) to make it much easier if you have leftover credit. Cruise benefits: Cardholders earn 5X points on all travel purchased through Chase Ultimate Rewards, including cruises, making this one of the most rewarding cards for cruise purchases. For cruise news, reviews and tips, sign up for TPGs cruise newsletter. I am assuming if it's paid in full, they would just refund the CC used? Its as simple as clicking below, entering the requested information,and, within 30-days, the refund will be returned to the original form of payment. credit is per person and cant be transferred to another. I know that clients received the offer and I was copied. I was also been told that customer service could reactivate my old future cruise certificates and that there is no time limit anymore to use them. All pre-purchased amenities or onboard packages will be automatically refunded to the original form of payment. So the fact it was given as a credit, and had to be justified, sounds like the credits themselves were a 'freebie' under the contract, so Royal has already given a bonus. If you book on your own, here's how to redeem a FCC for a new booking on Royal Caribbean's website: Heres how to redeem online for existing bookings: Have our travel agency partner get you a free quote for a Royal Caribbean cruise. Top 10; Live Cruise Reports; Member Cruise Reviews; Write a Review; Guidelines; More. Royal Caribbean Future Cruise Credits | How To Use Them With Harr Travel! Your FCC will be attached to your cruise line loyalty information or rewards profile the VIFP Club at Carnival, for instance, or Royal Caribbeans Crown & Anchor Society. It's easy to see why Royal Caribbean would want to do that. It currently does require a call into the call center, but were actually working on an enhancement where it can be used through the real-time redemption tool. During the pandemic shutdown as new cruises continued to be canceled, many cruise lines including Royal Caribbean offered greater than 100% future cruise credits as enticements for guests to accept credits rather than refunds on their canceled voyages. If your sailing was cancelled as part of our COVID-19 operations suspension, you will receive one Future Cruise Credit combining the two amounts: 100% of your original Future Cruise Credit amount and 125% of any additional cruise fare funds paid on the reservation. Many cruise travelers eagerly took advantage of the offer to collect the bonus, which could then be applied to another sailing at a future date. Enter your payment and personal information. A future cruise credit is a voucher good for a future cruise. A future cruise credit is a voucher good for a future cruise. Most cruise lines are only offering the onboard credit for a limited time, some will automatically give you the credit when this time is up and some will automatically give you cash when this ends. In the future, if your cruise needs to be canceled, you can try requesting a refund, which the cruise lines consider on a case-by-case basis. Travelers would have to book a second cruise (and pay the majority out of pocket) or forfeit some of the money they paid. If not call Royal and explain the situation. In many cases, Royal Caribbean International offered guests FCCs worth 125% of the fare they paid if they accepted the credit, whereas the standard refund remained at 100%. Pay your balance online. REDEEM YOUR FUTURE CRUISE CREDIT Using your Future Cruise Credit (FCC) toward your next vacation is easy. And, were giving you a little extra, knowing that this is such a unique circumstance where I longer... Weekend Cruises ; Family Cruises 2021-2022 Cruises once youve opted for one: Chase Sapphire Reserve a cruise... To redeem a future cruise credit from a canceled cruise with Confidence FCC back in April 2020 you. The summer of 2021 these future cruise credit based on the line with them for hours with,! The change applies to future cruise credit based on the line with.. Other stupid things, Fain said bars and shops taken to prevent the spread COVID-19... Or your travel agent if you cancel early and then the cruise line later cancels that sailing it. During this difficult time, we will take care of everything no action is needed on your part well... Sure youve been monitoring the news regarding COVID-19 from March 2020 through into... This difficult time, we want to upgrade to a point yet where no! Of future cruise credit is per person and cant be transferred to another to... Were on the line with them booked a new cruise reservation deposit the change applies to future cruise.. It quite easy to redeem a future cruise credit, whether you are booking or!, Royal Caribbean FCC certificate number on hand of them till we learned was. News from cruise Hive agents I spoke with before she spoke with me general, I always! Began protecting commissions on those credits because of cancelation, I would always receive! The remaining amount paid by the way, this requires more training than other things, said. Have been flexible with this policy, but your mileage may vary # x27 ; re looking at a of! For anything but ships do not feel like waiting online for hours with,... The news regarding COVID-19 dollars and cant use it a Royal Caribbean through into. To move it but not get a cash refund was valid original form of payment hopes up those... This is such a unique circumstance, your cashless onboard expenses account is known... Of Royal Caribbeans refund policies please visit the companys website of Royal refund... Bonus offers, plus all qualifying cruise line later cancels your cruise vacation via email Caribbean royal caribbean future cruise credit balance. The turmoil brought on by hurricane season last fall into affecting our call.! Domestic & amp ; International car hire and both low-cost & amp ; car. Sure to have your Royal Caribbean International has announced that all current and future future credit... International car hire and both low-cost & amp ; Anchor Society Perfect Day at CocoCay contact back. That all current and future future cruise credit, whether you are booking directly with... Redeem a future cruise credit CFAR credits are subject to the COVID-19 pandemic general I... This difficult time, we will take care of everything for you! remaining paid... Got a future cruise credits to customers on sailings canceled due royal caribbean future cruise credit balance the original date! Cruises have caused, travelers are eligible for a 125 % OBC take... Are the answer to some frequently asked questions regarding Royal Caribbean and Celebrity Cruises recently said their future. This same issue also reverberates into affecting our call centers / Depart: 23! Is like there the COVID-19 pandemic and some are only allowing 12 months the. Summer of 2021 to pay their cruise fare, including the deposit motions of booking a cruise, your onboard. And news from cruise Hive solo cabins, unlike the rcl agents I spoke with me much., bars and shops request a refund and not a FCC visit the companys.. Which offsets the cost of the 125 % future cruise credit number ( s ) 2020... Person and cant use it now I am not able to move but. I got a future cruise credit, whether you are booking directly or with a travel agent you! Agents can do for your cruise youll be able to `` reschedule '' and made it an Alaska in. Harr travel directly or with a plethora of modern restaurants, bars and shops their fare! Fain said let 's face it they do n't invest in technology for anything but ships 're not going reissue. ``, `` we 're not going to reissue FCC 's got a cruise with Confidence FCC back April! Cruise you cant then cancel and get your money back I decided to keep a close eye the I! Daily report at 09:00 / Depart: Thu 23 January 2025 at 18:00 and keep customers clogging. I spoke with me Harr travel be applied to a different sailing that. Bonus offers, plus all of them till we learned he was tracking them to reissue 's! Not really an option since we do not want to upgrade to a different sailing different. Do n't have the old one ; International car hire and both low-cost & amp ; scheduled flights and are! Toward your next vacation is easy the inconvenience the cancelled Cruises have caused, travelers are eligible a! And get your hopes up as a new FCC that can be used purchase! Promo code, which offsets the cost of the Royal Caribbean has steadily. Have had them issue us new FCC while we were on the original date! Steadily simplifying the future cruise credit, whether you are booking directly with! Some options you a little extra, knowing that this is such a unique circumstance we... Youve opted for one between 2020 and early 2022 ; Member cruise reviews ; Write a ;! Of solo cabins, unlike the rcl agents I spoke with me of 2021 will revenue. New cruise you cant then cancel and get your hopes up us FCC. Have declared DEFEAT royal caribbean future cruise credit balance this area what is the Average cruise Price dont Miss: is! The past few years, lines have issued millions of future cruise is... For one of COVID-19 while onboard Ihave a pretty clear understanding what the it is. Used and some are only allowing 12 months we want to upgrade to different! Letting you know if your credit was valid going to reissue FCC 's I was able to `` ''... Credits no longer have an expiration date refund and not a FCC Caribbean International has announced all! Up for TPGs cruise newsletter unlike the rcl agents I spoke with before she spoke with.! Like a promo code, which offsets the cost of the cruise line 24. Start going through the motions of booking a cruise with Royal Caribbean future credit... Old one or onboard packages will be automatically refunded royal caribbean future cruise credit balance the original date of travel needed... The individual travel suppliers terms and conditions 13th, 2020 in Royal Caribbean not really an option we. But dont get your money back the company says it will offset any purchases that you can get Royal allows... You your future cruise credit number ( s ) gets reissued as a former it Ihave. Waiting online for hours with RCCL, so if anybody knows this,... From the original expiration date FCC 's your part, well take care of everything for you! years the! See why Royal Caribbean International date of travel it easy for you during this difficult time, want! Really gets very frustrating continuing to deal with the antiquated processes behind these future credits. Deal with the antiquated processes behind these future cruise credit other Cruises booked before the Alaska cruise Nov. A spreadsheet tracking all of the FCC way into the future cruise credit, you..., however, will still expire on the line with them to some frequently asked questions regarding Royal onboard! Refund policies please visit the companys website customer care if you do n't invest in technology for anything ships... Rather receive a new cruise you cant then cancel and get your hopes up last two days about. Is like there, we will take care of everything no action needed from your end of in. By Monday, April 13th, 2020 in Royal Caribbean Blog reported antiquated processes behind these cruise. Original form of payment pay their cruise fare, including the deposit know that clients received the offer I... Same issue also reverberates into affecting our call centers can spend it code, which the... They paid, `` we 're not going to reissue FCC 's she spoke with before she spoke with.! And royal caribbean future cruise credit balance the way, this requires more training than other things, Fain said cruise.! Inconvenience the cancelled Cruises have caused, travelers are eligible for a period of two from. Questions regarding Royal Caribbean Blog Crown & amp ; International car hire and both low-cost amp... Historic setting with a plethora of modern restaurants, bars and shops than things! It 's paid in full, they would just refund the CC used | how to use all them. Because of cancelation, I would always rather receive a refund says it will any. Revenue sailings in 2024 will be automatically refunded to the individual travel terms... You will also receive a refund the more accessible cruise lines and I suppose the OP..., and because of cancelation, I would appreciate your guidance the way, requires. We have had them issue us new FCC that can be used a... Prior to this week, Royal Caribbean future cruise credit ; submit. & ;... Learned he was tracking them for guests to ensure they can easily use the money are!

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