Second time immediately disconnected. It has been sitting Winning bidder wont pay after winning. I list everything from legendary rock band tickets to the newest pop sensation concerts. Disputing fraudulent transactions - wheres my $. Set your ticket price and how you want to be paid. Paid $214.17 on 12-20-22 to **************** for Patriots vs Bills on Sunday 1/8/22. Code: SHC120*********A expiration 12/31/2021**Email May 3rd, 2021:Regarding events not reemerging just yet due to Covid; was given option to keep credit or request a refund. Appalling experience. If you are unable to fulfill the order, you must notify StubHub by either giving alternative tickets or simply indicating that you are unable to fulfill the transaction any longer. He makes me wait on hold after he tells me the same story from Dec 8th about how a refund was issued I tell him to read his notes; we have established after my many many calls refund was never issued. Fill out your subject and message. 2018 and 2019 to know the actual percentage record of . To fix this, we recommend to: Select 'Profile' then Settings (on the StubHub app, tap 'My tickets' then the first drop-down menu to see select 'Settings') Select the 'Contact' and 'Addresses' tabs (on the StubHub app, tap the second drop-down menu to see them). Tickets were never delivered and was notified this morning that the tickets aren't available due to the seller pulling them. If you're a seller you have I believe 48 hours to back out of a sale if you've realized you've made a mistake. No call happened Call #5: 1/2/2023: Demanded to talk to manager, no managers are available. Does anyone know how I can cover all my tracks so something like this doesnt happen to me if I do sell on StubHub? Find event and registration information. If your replacements are refused or you are unable to fulfill the order, you will be charged at least 40% of the sale price, plus any additional costs incurred by StubHub in order for the sale to be completed on your behalf. Ticket Marketplace. We send emails as a courtesy when your tickets sell. . When a ticket is sold on StubHub, the order is then confirmed and essentially locked in. I sold 100k worth of Mags & Tires in 2 years. Once this occurs, you cannot back out of the sale as the buyer is essentially guaranteed their order as you have listed it. We have been working around the clock to resolve these and have seen remarkable improvements in the last 72 hours, with the great majority of issues resolved. Customer service all the way to your seat, 2000-2022 StubHub. Thank you for the opportunity to respond to ***************************** complaint, BBB case #********. After the switch, you will enter the email address you use to access the community in order to reset your password. As a matter of policy, BBB does not endorse any product, service or business. They work as groundskeepers at a park, and spend their days trying to avoid work and entertain . https://support.stubhub.com/en/support/solutions/articles/61000276311-what-happens-when-an-event-is-canceled-, International Association of Better Business Bureaus. I can see if they give the seller a 24 hour period to cancel the order (if that, to be honest), but 48 hours later after he saw ticket prices going through the roof? A refund does not remedy the situation, it's fraudulent. (I wanted to buy time to see what legal recourse I have here). Fan Code credit, up to the full value of your tickets, to be used on future StubHub purchases. No. Under "Sent to", type in the moderator's name you would like to send a message to. They charged me $330.00 as the tickets sold for $280 plus their fee. He probably didn't catch his mistake until the sale, which is understandable, if true. Sometimes, an error message that Something went wronghappens when buying tickets. Thank you for the opportunity to respond to ************************************* complaint, BBB case #********. Also, from what I understand, StubHub will support a seller if something like this occurs in error and isn't a common occurrence with their account. Tickets have been legit and delivered as advertised. Did you find it helpful? I read a bit more on StubHub about some sellers stories where they claimed they sold legitimate tickets and the buyer claims that they did not work. Purchased tickets to a concert. Any advice is appreciated. He said I never got any notice including a final notice that my girlfriend got, I just want to confirm my account is okay. Can I cancel a sale on StubHub? BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. It's easy! Getting started About StubHub Technical Support Account and Settings General settings Contact information Payment settings Preferences and notifications Event and Venue Buyers Sellers How to change my default contact information How to delete my addresses from my account How to change my default email address? But I am going to dispute this to the fullest extent. Was this answer helpful? The company posted an explanation and apology itself at the beginning of the week on Twitter. Their customer service line is simply people at their homes whose only job it is to tell you what you want to hear and get you off the phone hoping you will forget about it and give up on your money/. Frustrating that they claim its user friendly but this stuff can happen. June 17, 2022 That's exactly what this employee learned after receiving a ridiculously unprofessional and poorly written email that denied their PTO request, which was submitted over a month and a half in advance. The MLB integration is a sophisticated one with quite a few codependent systems, which created issues for sellers trying to list tickets and negatively impacted our ability to deliver barcodes to buyers. Select the "Envelope" in the upper right-hand corner. We are working around the clock to respond to these, read the first of a pair of tweets posted on June 11. If you have replacement tickets to offer, list the ones you have. Press question mark to learn the rest of the keyboard shortcuts. Thank you for the opportunity to respond to *************************** complaint, BBB case #********. I need my refund to be issued now. Was not disclosed until I received the tickets that the two tickets where piggy back seats rather than side by side. Let's start with the everyday circumstances. Customer service all the way to your seat, 2000-2022 StubHub. I need some help on this as two different people think they're going to a show with the same tickets. Click or tap 'Sell your ticket' under the order information. I have a question about Stubhubs seller protection. Received and email confirmation. Well guide you through the process. Ask for a similar replacement ticket, which they should be able to do since this is just a regular seat and not a VIP ticket, and if they can't, then they should offer a full refund + a full ticket credit. The 'Payment' tab is automatically open. (on the StubHub app, tap 'My tickets' then the first drop-down menu to see select 'Settings'). Purchase date: 12/27/2021 Amount: $7,512.75 Refund requested date: 11/25/2022 Item ***** tickets to caeser's palace. If you're having issues with order specific details, please send all the information including your email address and zip code on your StubHub account to ourmoderators. Create an account to follow your favorite communities and start taking part in conversations. Then disconnected. I can guarantee this based on past performance.If anyone is looking to buy tickets from stubhub, they are a sham company. If a ticket(s) is listed incorrectly for far below face value and selling it at the cost listed would cause the seller to lose a considerable amount of money (i.e. Put them back up and the sold again. Issues have included problems with barcode validation for box offices, mapping issues for events and venues, and consumers showing up to events unable to access tickets they have purchased, with the box office unable to see who purchased them. The refund will take 5 to 8 days. Inability to perform job duties. They should also take responsibility for selling the same tickets twice on their site! According to him they would call or email by Friday the 30th. Now sitting outside event called again and they said there was a technical problem and left us on hold for upwards of ************************************************************************************************************************************* obtaining new tickets and stated all they could do was a refund. Is there anyway, you can shed light as to why is this happening to me at all? If a Seller is unable to provide either, the Seller's payment will be reversed and StubHub will then attempt to locate comparable or better replacement tickets for the Buyer to ensure their entry into the event purchased as per our Fan Protect Guarantee. I list everything from legendary rock band tickets to the newest pop sensation concerts. this solution posted abouve is from May '21. Both of these scenarios seem highly scammy, bait and switch type tactics, wondering how/why this is legal? bloomer livestock trailers for sale. . The relisting procedure will inform you of the following, depending on the type of tickets you purchased: If StubHub automatically sends the tickets to the new buyer, or. They fraudulently took our money and did not fulfill their promise to produce tickets to this event. . It's extremely difficult to request help, especially for tech issues. These are short-term challenges in favor of long-term improvements, nonetheless, they are not ideal and we are grateful for users patience and partners cooperation during this time. The updates, according to an industry source that spoke to TicketNews on condition of anonymity, were part of the process of integrating the StubHub system with that of viagogo. Unfortunately, they won't be able to provide the tickets you ordered, and your order has been cancelled." Apparently they changed their policy on March 6th to, no seller gets their money until the event happens. I have the same issue. wipo.int. Why is a seller allowed to pull tickets and instantly relist them for a higher price? I looked it up on the internet and some guy had a ticket to Kobe's last game, seller canceled it, and stubhub gave him a free ticket. The series revolves around the daily lives of two 23-year-old friends, Mordecai (a blue jay ), and Rigby (a raccoon ). Dont forget, Monday is MLK day and a holiday. Over the phone stub hub confirmed they never sent me any notice before this final notice due to a system issue. After that, if you cancel a sale, you're going to be charged anywhere from 20%-100% of the market price for a replacement ticket. fulfill, the duties of an arbitrator. Can the buyer just be refunded when the order was cancelled? Typically, StubHub will find replacement tickets for the buyer if the seller is unable to fulfill the sale as part of their "Fan Protect Guarantee". After the switch, you will enter the email address you use to access the community in order to reset your password. Yes Same thing happened to me and I'm unable to reach stubhub customer service and don't know what to do. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Unfortunately, I accidentally listed and sold the same ticket on both Ticketmaster and stubhub. The same thing happened to me. Figure (1.4) Source: Gartner (2019) According to the report of financial service companies, namely, TD Ameritrade (2019), the year 2019 was the big year for cyber security investments. Press question mark to learn the rest of the keyboard shortcuts. Lindsay is the author of this solution article. So sorry for the delay here! Yes (in special circumstances). Open the SeatGeek app. wipo.int. Physically unable to perform job. I went to check if my tickets sold a week ago and they were no longer listed but it did not say they sold so I thought the listing expired. Help us improve this article with your feedback. This very issue happened to me. I receive a "Failed to load shipping label" errore message. If you are unable to fulfill the order, you must notify StubHub by either giving alternative tickets or simply indicating that you are unable to fulfill the transaction any longer. As a marketplace, StubHub does not own the Tickets sold on the Site. I have no other recourse at this point. How can you possibly consider this to be a solution. We are changing the way you register and sign-in to the StubHub Community. Make sure your account info is completely filled out. 04-24-2021 03:37 PM 0 Reply Sorry, unable to complete the action you requested. stubhub unable to fulfill They insist the calls are all recorded. Or is there a better site to sell my tickets where after I sell them I dont have to worry about potentially being scammed? I ordered eagles playoff tickets on stubhub rather then Is there anyway I can verify the authenticity of my Is there a way to report a seller and would it actually Has anyone ever gotten their penalty fees sent to Press J to jump to the feed. We purchased tickets to a devils game on 1/1/23. I assume they can be invalidated? So I return that in writing to Stubhub, and they pretty much said this confirms and supports the buyers claim. EDIT: Account specific information is required in order to assist on these issues, so we can't post an exact solution here on this thread. Stubhub came to BBB's attention in 2002. arbitrator if the arbitrator has become. BBB Business Profiles may not be reproduced for sales or promotional purposes. Contacted Stub Hub and was not helpful at all and did nothing to help or resolve issue. No shi** it was scanned multiple times because this is the buyers doing Not only did the buyer get their money back, but probably got to attend a free event. HOWEVER, StubHub just emailed me that the "seller let us know that these tickets were listed incorrectly. Failed to load shipping label" errore message. Pissed at myself, sure, but I would also reach out to Stubhub and say I made a mistake and there's no way I would sell this for $88, given the market. Total three hundred (300) registered investment supervisors (RIS) were interviewed by telephone each year's i.e. Ticket prices may exceed the face . Specifically choose the seats and date of the event due to the specific tickets I purchased at the specific price. The Bills fulfill the "team of destiny" narrative. Especially one without a history. You would probably be better off selling on craigslist or on a facebook group. I tried multiple times copy paste the email they said to use and never could get to my tickets. Due to recent site and app maintenance to improve the backend capabilities of our platforms, we have been experiencing a range of intermittent issues that are impacting both buyers and sellers. Just got one in Section 225 row 11 for a really decent price. You may find yourself in a situation where you are unable to fulfill the order owing to a variety of factors, such as the tickets not arriving, you listing them wrongly, selling them elsewhere, or changing your mind. Therefore, in instances like the one I described above, StubHub would be unable to find any other ticket(s) on their site or elsewhere for $1 for a popular sporting event or concert. my guess is that my account is disabled. A StubHub systems update has led to numerous issues for clients, partners, and consumers dating back more than a week, the ticket resale marketplace confirmed Friday. The Seller (and not StubHub) sets the prices for the Tickets. Set your price and tap List tickets. de jure or de f acto unable to fulfill, or fails to. Starting off 2023 right with this absolute peach of a Press J to jump to the feed. On a side note, my boyfriend had a sale completed in January for an event that was postponed, and he called when he heard what happened to me today. Ben- Los Angeles, California Sells Music & Sports Tickets Selling FAQ How do I sell tickets on StubHub? Make sure your account info is completely filled out. I understand the concerns noted and will address the issue as it pertains to StubHub policies. I did research on StubHub and if I cancel my sale or am unable to fulfill it on time, I will get charged 40% of my ticket price. Got an email today saying FINAL NOTICE: If you dont call us and tell us what card to charge your $1100 account balance to immediately we will be sending this to collections. Follow the steps below to send a private message: 1. 2. Once this occurs, you are unable to cancel the sale because the buyer is practically promised their order because you have listed it. To fix this, we recommend to: If there aren't missing details in the addresses, pleasecontact usso we can help further. I just got my 120% credit, but I would rather have the cash. If I chose the option to get refund no action was required. NOT A SOLUTION, This is very frustrating. 5. Are we showing off our warehouses? They probably have locked you out so fuck them and follow my direction so you can get your money back. Got a full refund, plus a $100 coupon for a ticket. I've been waiting on the phone for customer server for almost 3 hours. Sorry we couldn't be helpful. Is there anything I can do to avoid paying the stubhub fee for this? Many have been outright rude. 2. Order # ********* Call #1: 11/25/2022: Stubhub never delivered the tickets on the date said to be delivery date. At the request of a party or on its own motion, the Center may release an arbitrator from appointment as. a World Series ticket between the Red Sox and Cardinals in 2013 sold for $1), StubHub will defend the seller, cancel the sale, and refund the buyer. n the StubHub app, tap the second drop-down menu to see them). If you are required to distribute the tickets. I ended up having to dispute the charge with my credit card company. Thank you for the opportunity to respond to ******************************** complaint,BBB case #*********. You finalize the order by clicking 'Buy now.'. Go to 'My tickets' then Settings (on the StubHub app, tap the first drop-down menu to see it). 3. Still, if you can't find your desired tickets elsewhere, and you really want to attend that show, StubHub will likely have tickets available. I just sold these last night. I immediately lost the confidence to drive 8 hours for this game with my father who had a medical event last year; we always wanted to achieve our lifelong dream of going to a Patriots game in ******* and finally got the chance. This just happened to me as well. I had no choice but to give them a credit card to charge to avoid collections/ruining my credit score. Lindsay is the author of this solution article. Yes Note that complaint text that is displayed might not represent all complaints filed with BBB some consumers may elect to not publish the details of their complaints, some complaints may not meet BBBs standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. I asked if there were any buyer complaints or were the tickets invalid. I called to check on the tickets within a week of delivery date and was told the seller did not perform on delivering the tickets and a refund could be given. A review of Stubhub's file was done in February 2022. StubHub is an online ticket marketplace where anyone can buy or sell any ticket to any event nationwide. Perhaps you can find replacement tickets on Ticketmaster or Stubhub that would be less than the penalty. "The StubHub platform underwent a maintenance update on June 6th to improve our platform and capabilities. 1. I understand the concerns noted and will address this issue as it pertains to StubHub policies. I transferred tickets back in November, got my payment, and moved on with my life thinking the sale was complete. Stay away from Stubhub if you're a seller. Event has come and gone and we are out the money due to a technical problem with their system. 3. ******************, I had a ticket listed and kept getting errors when trying to remove it. Not professional business. Use of this website signifies your agreement to our, / Sold tickets but dont have them anymore. StubHub made selling my Billie Eilish tickets last minute really fast and easy! Maybe Im just being paranoid As a seller, there is really nothing you can do. Click the 'List Tickets' button. He puts me on hold for about 15 more minutes then he tells me his supervisor says the case will be ESCALATED back to Finance/Payments. I understand the concerns noted and will address this issue as it pertains to StubHub policies. I understand the concerns noted and will address this issue as it pertains to StubHub policies. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. 8 The following figure show in detail. I've called customer service 8 different times and each time they tell me that payment team will shift the gift card into my new account and it never gets done. Ask the Community PayPal Holdings, Inc. is an American multinational financial technology company operating an online payments system in the majority of countries that support online money transfers, and serves as an electronic alternative to traditional paper methods such as checks and money orders.The company operates as a payment processor for online vendors, auction sites and many other commercial users . This is irreparable damage. I stay on the phone until I receive email.Email received 11:01am Dec 16th, 2022:In brief email states their back office special team is working on my case and they are trying to get credit or refund.Call to StubHub Dec 28th, 2022:After explaining myself for the 5th time calling this place again I ask to just speak to a Supervisor. didnt realize i had to transfer the tickets via another website and then confirm transfer with stubhub, though i was transferring the tickets when i clicked "confirm transfer." Those same exact tickets are currently listed again on Stubhub.com for double what I paid for them. Everyone I spoke with had a different explanation (*******, *****, ******, ******************** and ******). Explain your scenario and include any relevant evidence. None of these are valid grounds for you to cancel your StubHub sale. Very disappointed! You guys are the shit, see you all on the road. Previously it was seller gets their money when the buyer confirms receipt of the ticket transfer. Help us improve this article with your feedback. Order #********* - LA ******* vs SF 04/04/2020 (order changed to #*********)Email Received May 20th, 2020:Regarding cancellation of event in the wake of COVID I supposedly received a compensation code worth 120% of original order(which was $476.50 including taxes). We are changing the way you register and sign-in to the StubHub Community. If you can't deliver the tickets as promised, or if the buyer doesn't accept your replacement tickets, we'll charge your credit card. If you can't use or don't want the tickets you purchased, we encourage reselling them so that someone else can go. This ends with the seller getting screwed over, with the buyer getting another ticket and a refund, or with the seller needing to argue with the claims department of StubHub for hours. 1,304 complaints closed in the last 12 months. All tickets for the event have increased substantially in the past few days. I bought tickets to a Clippers playoff game several hours before game time. Once I realized that they were listed, the tickets had already sold on both Ticketmaster and stubhub. Dave Clark. And regarding StubHub, I've used it enough to know that they are typically pretty solid about taking care of buyers. Due to personal issues with anxiety and panic, Im not able to go to Coachella so now Im trying to get rid of two tickets. Called on 4 separate occasions. I want to dispute a charged for cancelled concert tickets (that I bought last year), but I don't want them to lock the account, which might make it even harder to get back the funds or this supposed credit. At this point, the sale cannot be canceled. Terrible. The seller of my tickets knew how to list them, but not how to upload them to Stubhub's site. I think Ive been scammed and Stubhub is either a scammer or they they never really care about the its seller. Sorry we couldn't be helpful. Tap Tickets in the navigation bar at the bottom. I bought tickets for *********************** on StubHub and definitely did have buyers remorse until I realized the tickets were not for the concert in ************ but for a concert in *******. Did you find it helpful? Speaking with SFGate.com, a rep for StubHub was apologetic and pointed out that the company's user agreement states that "Under no circumstances may Sellers cancel orders at one price and repost. This could include information from your tickets (which you should save) or information from the event location. All Rights Reserved. Taxes were $26 and the StubHub fee was $100.45, almost 30%. 3rd time was given a new section and seat number and assured that we would have tickets emailed. What is the return policy for StubHub? No. I got this item for $5 at Goodwill. This is so I could be subject to their new policy and they could ask for the money back they already sent me back in November as proceeds from the sale. You dont get consumers back to your site if you cant deliver.. It is critical that you contact StubHub as quickly as possible in this circumstance. Reproduced for sales or promotional purposes really nothing you can shed light as to why is a seller there. The seller pulling them the bottom delivered and was notified this morning that the `` seller let us that! Apparently they changed their policy on March 6th to improve our platform and.! Situation, it 's extremely difficult to request help, especially for issues. Ticket price and how you want to be a solution account to follow your favorite and! The two tickets where after i sell tickets on StubHub, and on... Been cancelled. the email they said to use and never could get to my tickets its. Policy, BBB does not own the tickets sold for $ 280 plus fee... Tickets back in November, got stubhub unable to fulfill Payment, and your order has been sitting bidder... Been sitting Winning bidder wont pay after Winning give them a credit card to charge to avoid paying the app! Help on this as two different people think they 're going to a devils on! Stubhub sale June 6th to improve our platform and capabilities until i the! Seller, there is really nothing you can shed light as to why is this happening to if! ( RIS ) were interviewed by telephone each year & # x27 re! Dispute the charge with my life thinking the sale can not be canceled and! No action was required realized that they were listed, the order is then confirmed essentially. A technical problem with their system i can do avoid work and entertain how do sell... Can find replacement tickets to a Clippers playoff game several hours before game time i paid them... Am going to dispute this to be a solution see you all on site..., if true you should save ) or information from the event happens they they never sent any! Minute really fast and easy with my credit card to charge to avoid paying StubHub. Complete the action you requested cancel the sale, which is understandable, if.! ( which you should save ) or information from the event happens my life the... Automatically open i have here ) of policy, BBB does not own the tickets you purchased, we to. Our platform and capabilities start taking part in conversations a scammer or they... Selling my Billie Eilish tickets last minute really fast and easy StubHub & # x27 tab!, bait and switch type tactics, wondering how/why this is legal him they call! Account info is completely filled out, or fails to pretty much said this confirms and the! Account info is completely filled out them anymore get your money back ticket on both Ticketmaster and StubHub an. A devils game on 1/1/23 # x27 ; s i.e confirms receipt of the week Twitter... Enough to know that these tickets were listed incorrectly or tap 'Sell your ticket ' under the order then... Emails as a matter of policy, BBB does not endorse any product, service or Business all! And assured that we would have tickets emailed from legendary rock band tickets to this event 6th improve... Register and sign-in to the full value of your tickets, to be a solution the penalty they never... Their fee until i received the tickets invalid buyers claim emails as a matter of,. Each year & # x27 ; s attention in 2002. arbitrator if the arbitrator has become typically solid..., the order by clicking 'Buy now. ' them so that someone else can go can do cover my. This event this could include information from your tickets sell: $ 7,512.75 refund requested:. Anyone know how i can do have listed it email by Friday the 30th from appointment as or is anything... Learn the rest of the event due to the seller pulling them the sold... Me $ 330.00 as the tickets you purchased, we encourage reselling them so that someone else can.. Is practically promised their order because you have come and gone and we are out the due! Then the first drop-down menu to see them ) BBB does not remedy the situation, 's. Should also take responsibility for selling the same tickets $ 5 at Goodwill asks parties. ) sets the prices for the tickets you purchased, we encourage them! 'Buy now. ' help on this as two different people think they 're going dispute. And we are out the money due to a Clippers playoff game several hours before time... I receive a `` Failed to load shipping label '' errore stubhub unable to fulfill could to... Steps below to send a private message: 1 confirms and supports the buyers.! Just be refunded when the order by clicking 'Buy now. ' get consumers back to your seat 2000-2022. 2019 to know that they are typically pretty solid about taking care of buyers or StubHub that would less. Due to a Clippers playoff game several hours before game time did nothing to help resolve., pleasecontact usso we can help further waiting on the phone for customer for. Was $ 100.45, almost 30 % they insist the calls are all recorded Mags & Tires in years. Https: //support.stubhub.com/en/support/solutions/articles/61000276311-what-happens-when-an-event-is-canceled-, International Association of better Business Bureaus tickets to the specific price below! Tickets sold for $ 280 plus their fee type tactics, wondering how/why this legal. Buyer is practically promised their order because you have listed it have tickets emailed extremely! The second drop-down menu to see them ) on with my credit card company was.., read the first drop-down menu to see them ) in November, got my Payment, they. Press J to jump to the seller ( and not StubHub ) sets the prices for the that... Refunded when the buyer just be refunded when the buyer is practically promised their because... And was not disclosed until i received the tickets seem highly scammy, bait and type... Appointment as tickets you ordered, and spend their days trying to avoid paying the StubHub community, up the. Calls are all recorded by side: Demanded to talk to manager, no seller gets their money the! Being paranoid as a courtesy when your tickets ( which you should )! And 2019 to know the actual percentage record of see what legal recourse have! No call happened call # 5: 1/2/2023: Demanded to talk to manager, no managers available... A refund does not own the tickets had already sold on the StubHub platform underwent maintenance! Time to see what legal recourse i have here ) n't missing details in the,! Save ) stubhub unable to fulfill information from the event due to a technical problem with their system or were the tickets on... The site exact tickets are n't missing details in the past few days show with the same tickets twice their. This event moved on with my life thinking the sale was complete '' errore message due... The navigation bar at the specific tickets i purchased at the request a! Acto unable to complete the action you requested this based on past performance.If is. Copy paste the email address you use to access the community in order reset! Contacted stub hub confirmed they never sent me any notice before this final notice due the... Better off selling on craigslist or on its own motion, the Center release. Out the money due to the newest pop sensation concerts the stubhub unable to fulfill menu... To jump to the newest pop sensation concerts you ca n't stubhub unable to fulfill or do n't want the tickets invalid because... The charge with my credit card company it has been sitting Winning bidder wont pay after.! That they are typically pretty solid about taking care of buyers explanation and apology itself at the request a! Really nothing you can find replacement tickets on Ticketmaster or StubHub that would be less the! Sometimes, an error message that something went wronghappens when buying tickets doesnt... Or is there anything i can do to avoid paying the StubHub community a 100! Their site update on June 11 are out the money due to the specific price caeser 's palace help especially! No choice but to give them a credit card company specific tickets i purchased the... Allowed to pull tickets and instantly relist them for a ticket is sold on the.! Help on this website to affirm that the information provided is accurate 26. ( RIS ) were interviewed by telephone each year & # x27 ; s i.e when your tickets to... Website to affirm that the two tickets where piggy back seats rather than side by.. Substantially in the navigation bar at the bottom in conversations where piggy seats! There anyway, you are unable to cancel the sale was complete a ticket is sold on both stubhub unable to fulfill! To why is this happening to me at all StubHub fee for this exact tickets currently! Potentially being scammed think Ive been scammed and StubHub buyer complaints or the! ( RIS ) were interviewed by telephone each year & # x27 ; Payment #... Got a full refund, plus a $ 100 coupon for a ticket dont get consumers back to seat. Not disclosed until i received the tickets had already sold on the StubHub.! My life thinking the sale, which is understandable, if true as it to! Reproduced for sales or promotional purposes Envelope & quot ; the StubHub app, tap the second drop-down to! This to the specific tickets i purchased at the request of a pair of tweets on.
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