Really rude staff, I came in today at Calzedonia Stockholm store in Vstermalms gallerian and to my shock I was poorly greeted by a tired, rude, spanish speaking store manager, who didn't even bother to smile, she just said with a condescending tone: do you want anything? Thank you for bringing this to our attention. and did not even get the product great!! Reply from Calzedonia 17 Nov 2022 Hello Sharon! Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint. I bought two items in October exactly on 15/10/2022, the items were sent to a random address in a different city which I never have lived there. Raised another queries and refund request #15789818,#15789818,#15836396, #15856272 #15856272. Your email address is already associated with a social media profile. 602031426) hadnt changed for two weeks when I tracked it via Evri (Calzedonia customer reference: 16067073). Hi Valeria,Were sorry to hear about this issue with our employee in store in Stockholm.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team, Customer service absolute joke. We remain at your disposal both online and in our stores.Calzedonia Customer Satisfaction Team. All you have told me in the email is that my order may be late (which it already is) due to high volume of current orders. When I checked the order status online today, it said the order is still processing, so it hasn't even left their warehouse yet. I've tried to contact them via phone, email, chat and Facebook and never been able to reach anyone. The delivery address on my confirmation email is incorrect (it's a random cafe near me) which by the looks of the other reviews is an error on their end, definitely not human error on my side. Yes, it is unquestionably safe. Stay away from this company. It was not true, after over a month I am still chasing the items or a refund. Then she asked if I had proof that I was actually charged and when I sent proof and asked for a refund I didnt get another call or text. refunds section. In this section, I will try to explain how to buy things from Calzedonia. I have exactly the same issue as everyone else. You can find your favorite polka-dotted socks or your best to wear swimsuits in Calzedonia.com sectors. Called and called after it wasnt reshipped. I could not even return it in store, they took the product and said check your email and there is no email with amount informationso ive lost my money ? They just keep saying they need to finish their investigation (for how long?!) Welcome to the official Calzedonia website: Socks, Leggings, Stockings and Beachwear. But didn't hear anything back besides an automatic email where you asked if I still needed assistance, which really pissed me off I must admitMy no. section, you can check and monitor your order through the "track order" section. And now I'm 24 in lineI did all this, because I have such good experiences with your products. We have just sent you an email regarding this issue. - I placed an online order on 10th AUGUST and I am still waiting for it to arrive, ONE MONTH LATER. Well always be on hand with guidance and support to help you get the results youre looking for. In the name of all Calzedonia Team we apologize once again and remain at your disposal for any other concerns. We offer FREE standard shipping for orders that are $50 or Please be so kind to send us more details about your order as we have now contacted you privately.Thank you!Calzedonia Customer Satisfaction Team. Never again. your order but we will always strive to respect the time frames given. By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue. I now have to pay 2.95 to have a courier pick it up at my place! Before this I was thinking of buying more things from them online but now I definitely wont since these were packed broken and sold in a store, Hi, Ana,Were sorry to hear about this.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. I absolutely dont recommend buying calzedonia giftcards: it's a scam. The maximum delivery time has long since passed. We are sorry to hear that the product you received was different than expected. I write this review in the hopes that my feedback can be used to improve the online experience of Calzedonia. !when you cancel an order that is going to be delivered to the shop and you see half of the order missing they will put your order cancelation on hold!???????? I havent received my order nor have they bothered to get back to my emails. We will contact you privately to check all details and assist you. case, you will have I believe that this company is a scam. I am of course intending to return the items but am appalled that they have not issued a refund since they have not delivered a single item that I have paid for. We will be back soon! It goes against our guidelines to offer incentives for reviews. I have exactly the same issue as everyone else. Simple! Thank you for bringing this to our attention. Information provided by various external sources. Companies can ask for reviews via automatic invitations. By Loyalty Programme, you can earn points every time you spend. I have sent multiple emails and they still refuse to send me my items. Here are 8 tips for writing great reviews. This is why it gets two stars instead of one.Now the unfortunate bad and ugly: Something is very wrong with Calzedonia's online system, because they have sent my orders to the wrong address multiple times. Anyone can write a Trustpilot review. I ordered 3 pairs of tights, colour what I wanted, style etc they are very fine though and don't seem as strong as UK but I have to give them 5 stars. This brand needs to reconsider their policies, when taking no responsibility for it's faulty products is their only way to go. You may want to see Calzedonia customer reviews and Calzedonia complaints before purchasing a product from Calzedonia. NEW YEAR'S EVE 31 DEC. Your experience can help others make better choices. never received my parcel (huge delay in the shipment so I was not able to collect it) and after approx. My order is currently "out for delivery" for the third time because they can't deliver it due to the random address. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Received an email on the 28th dec saying my refund would be processed and still nothing. 07077448080. NSW Registrar Amit Padhiar said this week marked five years since the first same-sex wedding at the Registry. Reputation based on former quality. But in case you don't, you have up to 30 days from the delivery of the order to request a return online. So I had to use one, pay by card the remaining amount and was consequently stuck with an additional giftcard that I was not going to use. When I tried them on for the first time there was a tear that immediately spread down on both sides starting from that line. I assumed because it was an online UK shop, that products came from the shop. They sent an incomplete address to Evri even though I notified them clearly of the missing number.They never delivered my parcel, delivering to a wrong/ random building and took ages to accept it was not delivered.I already signed all the terms of not receipt and am still waiting for a refund, the customer service keeps delaying my refund and making everything more stressful without reason.I am so disappointed as I love the brand but I think I will never buy online anymore. more. I added an order, they charged my credit card. Beware! You may change your settings at any time or accept the default settings. Yes, you can always change your mind on calzedonia.com and return them free of charge. The cancellation of your order is possible only for a limited amount of time following Ive repeatedly asked if I can get a refund on my order and also the delivery cost so I can go into store and purchase the product for myself although I fear it wont be tights weather anymore before this issue is resolved. Cookies Use. I do a lot of online shopping and always check my details so I know I have not provided incorrect information - the billing address is my correct address.I have tried numerous times to contact customer services and have been kicked off online chat after waiting in a queue for over an hour. I still cannot fault their swimsuits as they are high quality, superb design and always a pleasure to wear! Hi, JC,Were sorry to hear about this/this issue/your experience.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. 10 mails and complains still have not received my refund!!! Well message you privately to get additional feedback, and I can assure you well do everything we can to resolve the matter.Thank you!Calzedonia Customer Care Team. Here are 8 tips for writing great reviews. 300+ i'm waiting for, absolutely awful. The perfect gift that will never go out of style. 15/11/22 placed an order. Please email us at hello@intimissimi.com so we can better assist you with this issue. We use dedicated people and clever technology to safeguard our platform. Thank you!Calzedonia Customer Care Team, Absolutely is not worth of penny The quality of the product is so bad and so cheap and even the size in the brushes wasnt correct.avoid this brand, Hi, Nazanin,Were sorry to hear about this.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. 2023 Trustpilot A/S. That was without luck. Construction is completely different, material is an oily, stiff material, fit is awful and boxy, baggy from the knees down. In this Welcome to the official Calzedonia website: Socks, Leggings, Stockings and Beachwear. I also tried chatting with them. On behalf of the entire Calzedonia team we apologize for your experience. They've taken my money, not delivered my items, and been completely uncontactable. this, it is no longer possible to cancel the order in our system and you will not see This is worst online purchase experience !!!! is 06515863. After that, they decided to cancel the order without reason. Please give us a chance to make things right. Thank you!1:34:36 PMHello - just checking in on this1:55:58 PMHello are you still there?2:05:50 PM[Calzedonia] One moment please.2:08:30 PMThank you for bringing this issue to our attention.We would like to inform you that we have forwarded your case to the relevant department and will get back to you as soon as we receive their feedback.We are sorry for the inconvenience.2:11:19 PM, Hi AL,Were sorry to hear about this issue with your order.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. Better to spend 3 at Primark, not 34 at Calzedonia. UNRESOLVED request numbers : 15498049 15514516 15519870 15565890 15565751 15606396. EASTER MONDAY to enter the order number and the surname indicated at the time of purchase. There are numerous ways to contact Calzedonia customer service. Well message you privately to get additional feedback, and I can assure you well do everything we can to resolve the matter.Thank you!Calzedonia Customer Care Team. Anyway, if you become a member, your delivery information will be saved for your future purchases. I ordered on the 3rd of January it is now the 12th of January and they randomly decided to cancel order - saying it cant be shipped??! Calzedonia Customer Care Support Team. All the items I ordered are now gone - terrible customer service. I never got a a response back. The person said they would reach out to me via email with a resolution. To excuse me, they are offering me a 10% discount on the next order. Calzedonia payment options are as following:*Credit Card ( Visa, American Express, MasterCard)*PayPal*E-gift Card (Calzedonia also accepts physical Calzedonia Gift Cards online.). Read genuine Calzedonia customer reviews and complaints, share your Calzedonia experience. And ripped and the seam. Welcome to Calzedonia official fan page! I have emailed so many times and no response. I used to buy swimsuits, tights, socks, everything. Hello Sharon! Get started now and lets get this sorted. We also ensure all reviews are published without moderation. "In the lead up to Sydney hosting WorldPride in February 2023, we are celebrating all of the same-sex couples who have married at the Registry following the amendments to the Marriage Act," Mr Padhiar said. I have tried messaging on facebook and emailing - no response. I have been waiting since May for two returns to be processed. Discover our collections for Women, Men and Children. Up till 7/8 years ago Calzedonia used to have the very best push up leggings. So, I am thinking to do so.Updating: After a week they solved the problem and cancelled the extra charges, disappearing from my card. I try and speak to different live chat agents/tried calling, no one will let me speak to a supervisor and they say they have "procedures" yet they can't tell me what my statuory rights are i.e. Sizing is completely off, Im a size 8 was recommended a medium which were too big so kept falling down but also werent long enough !? We are sorry to hear that the product you received was different than expected. By signing up, you agree to the Visit Calzedonia's official website: Socks, Tights, Leggings and Swimwear. When I asked customer Sevices, they answered after a week. ** update - over two weeks since writing this review and still no refund. Then they changed the material and the leggings became horrible. calzedonia customer service. 2023 Trustpilot, Inc. All rights reserved. Discount. I asked why I needed to go there in person for the district manager to resolve it and was told that it was because that way there would be no communication errors???? Customer service slow to nil. After I place my order, when can I expect it to be shipped? Buy 1 leggings and get 50% off on the second 1. Please try again later. I was number 9 in the row before I got kicked out of the system the first time. Calzedonia is an Italian fashion brand that was founded in 1986. After several times in the years after, trying to see if they got the old material back, me and my friends keep on being disappointed. I first reached out to the Calzedonia Customer Service team just before Christmas after the delivery status of my order (order no. I'm very disappointed and will not order from them again. So, no more for me. All the items I ordered are now gone - terrible customer service. Standard shipping is $9. Please call or email us at [insert phone number & email address. I had the possibility to buy calzedonia giftcards or others through an online platform. Wed love to make this up to you. Spent 17 on 1 pair of tights which the shop assistant recommended to me. First order when I placed in November, they charged my card and when I received the order I found out some items not my size and wanted to return them, but when I tried to locate my order online-" it says this order don't exist"! Join the 1,878 people who've already reviewed Calzedonia. We use dedicated people and clever technology to safeguard our platform. 10/10, Hello Kristine!We are happy to hear youve had a positive experience shopping online!Thank you for the review! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. and that they won't refund you. I tried to go through the delivery service to change the address, but couldnt change it. I bought a pair of glitter sheer thights from the latest collection from a Calzedonia store in France a week ago and when I opened the package the tights had tiny holes on the line they were folded. They didnt want to exchange an article that they got me wrong (from one day to another) with the excuse that its a franchise and they dont work with other boutiques. Products and inspirations about tights, hosiery and beachwear. return methods: return to the store and return by carrier. I did panic as I had read reviews on here. Hi Tammy,Thank you for the review and your feedback!We remain at your disposal both online and in our stores.Calzedonia - Customer Satisfaction Team. When I got my refund, they only refunded me $8. Anyone can write a Trustpilot review. Via Monte Baldo 20. Horrible experience ordering online and talking to customer service Dorotea! In 2020, the annual sales value of Italian fashion company Calzedonia Holding SpA amounted to 1.94 billion euros. "Marriage equality . I tried phone as well but could not get through and given my work schedule it's not something I can realistically hold the line for.You might ask why I don't just contact the courier company instead to arrange a change in address, but their customer services are equally impossible to contact and they provide no options to change your address. I recived my package the 23.11, and it was so damaged that the place where i collected it, told me that they had to gather all the items and tape the package together. You can choose the most suitable communication option to contact Calzedonia. We'll message you privately to get additional feedback, and I can assure you we'll do everything we can to resolve the matter. Thanks for contacting us. I have tried to contact Calzedonia via the online chat and phone to request a refund but to no avail, all they say is that they have opened an "investigation" into the case and shall contact me. It's literally just a gift card refund.Update: It's day 5 and a new gift card was issued but loyalty points and discounts have not been returned. Hello Anna! My order from the 28th November has not arrived. Over five weeks later and theres still no sign of my parcel. We will resolve your issue as soon as possible as promised in our email correspondence. Sadly the items I ordered weren't suitable so returned. View our cookie policy here. Can I purchase my order with a gift wrap. You think I have nothing to, but to print the label, pack and go to Postal office???!!! Employee Benefits; base . Resolver can help you send your complaints to Calzedonia. Customer service sends another email to their tech department, this time with no ETA. Better to spend 3 at Primark, not 34 at Calzedonia. Discover Calzedonia's collections for Women, Men and Children WOMEN MEN KIDS Customer Service Frequently asked questions Orders Deliveries Returns and Refunds Payments Gifts Loyalty Account F.A.Q. You still haven't found an answer to your question? Better to spend 3 at Primark, not 34 at Calzedonia. Thank you for contacting us.We're very sorry to hear about your experience. Please check with your phone provider if you are unsure about how much a call will cost. Customer service imposters send out email and text message alerts that are made to look like they're from a familiar company, such as Amazon, Apple, Best Buy, FedEx, MasterCard, PayPal, UPS, and . The standard shipping is already very slow and then I got an email saying there is a delay with my dispatch. I don't find a returnlabel, nor information on how to contact a courier to pick up my parcel. How can a company like this stay in business?r, Hi, Nancy,Were sorry to hear about this.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team, Information provided by various external sources. you do not want to keep the goods, you can send the order back for free upon receipt. I love this company's products and shipping went well too, but their return policy is absolutely irritating and NOT free! 2023 Resolver Consumer Online Limited. Well message you privately to get additional feedback, and I can assure you well do everything we can to resolve the matter.Thank you! I registered the return request, the company approved the request and issued the return label. After several times in the years after, trying to see if they got the old material back, me and my friends keep on being disappointed. Never had this kind of experience with US stores. Weve helped millions of people find a resolution. Hi SE,Were sorry to hear about this issue.We confirm that we have contacted you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. EPIPHANY 06 JAN They will take your money and not deliver. Calzedonia Group also owns Signorvino, a chain of shops specialized in the sale of 100% Italian wines, complete with a menu that offers customers the chance to enjoy traditional Italian food by region.. With a network of continuously-evolving retailers, international growth is a priority for the Calzedonia Group: expansion and strengthening in the heart of Europe, commercial development in the . The investigation has been going on for quite some time now and I think its clear that my parcel isnt going to arrive. Now that they don't have what I was looking for with the same offer type. Of course, since 2 tights cost about 30 euros, after asking if they accepted giftcards and being confirmed that they did, I purchased 2x 30 euros vouchers on the mentioned platform (to be able to cover the price of 4 tights and get the other 2 for free). Best and worst companies at resolving issues. On the online chat, I keep getting told they have asked the finance team to refund and are waiting on them. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Would not buy anything from them. 16/11/22 email saying been shipped. It's genuinely not worth it.Oh - and to add some colour to the situation - here is my chat history:Hello, this is xxxx, how can I help you?1:34:34 PMHello, I placed an order and received a shipping notification. . Your experience can help others make better choices. After You'll receive a reply as soon as possible. Total of almost 500 euros extra!!!!!!! I have had no issues. I wish i had read these before. Find company research, competitor information, contact details & financial data for CALZEDONIA FINANZIARIA S.A. of Luxembourg. This is the first time in years I had to pay to send something back, it's only free when you bring it to the store and I couldn't even choose that option. After choosing the products, add them to your cart and go to your cart. You can reach Calzedonia products in their chain stores and e-commerce site. State Name. Possibly the worst online retailer ever. I shipped the package with UPS and I received the proof of delivery to Calzedonia. Before this I was thinking of buying more things from them online but now I definitely wont since these were packed broken and sold in a store, Hi, Ana,Were sorry to hear about this.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. receive my refund within X working days. Hi, Laura,Were sorry to hear about this.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. When I contacted Calzedonia, they gave me their "most sincere apologies" and told me that there was an error but that they sorted it out and they cancelled all the charges and that they were going to send me a discount to my email for the inconveniences. We also ensure all reviews are published without moderation. confirmation in your FOLLOW YOUR ORDER/RETURN or by signing into In fact, when I track the delivery today, the last update from Evri is from 13 December where it still states were sorry, your parcel has been delayed. visit the Returns and We'll send you a link to reset your password. Anyone can write a Trustpilot review. Hi, Ana,Were sorry to hear about this/this issue/your experience.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. Instead blaming the customer for not picking the right size, making up hypothetical scenarios, while bad quality reviews are all over the place. The contact formula on Calzedonia's webpage is not working either. Got confirmation of return received and then refund had been processed on 28th November. Terms & Conditions Thank you for your patience and understanding.We're very sorry to hear that you had a negative experience. Privacy Policy Poor customer service. The areas concerned with digital and advertising establish a direct contact with the consumer online and offline, telling the story and products of the brands with creativity and stimuli that are always new and original. Overview. Find out how we combat fake reviews. Spent 17 on 1 pair of tights which the shop assistant recommended to me. Verification can help ensure real people write reviews about real companies. Date of experience: 22 November 2022. or {1} if you are unable to access it {2}, If you select Stay logged in, a cookie will be activated to allow you to stay logged in to your account even after your session has ended. Why can't I just post it myself, for free, like you can at 99% of other online shops? Theres no jargon in our rights guides. This is the third day and still waiting they do anything in clear! I bought 2 pairs of this leggings in 2018 and fell in love with them. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Verification can help ensure real people write reviews about real companies. View contact profiles from Calzedonia Popular Searches Calzedonia Spa Calzedonia Spa Corp Stay away from this business unless you can buy at one of their local shops. When the order arrived I was confused as I had received two parcels. The Customer Service is active all year long excepting the following holidays: The issues they currently have are pretty simple to fix in principle and I think Calzedonia deserves much better management of their online store, especially if they are to compete with the growing online retail business.First, the good: I've been a fan of Calzedonia tights since I find them to be very durable and well worth the money in quality. Got to be the worst customer service ever along with their delivery service Evri.Ordered the 10th Dec and still waiting. { open = false }, 3000) If you have a promo code, enter your code; if you don't have a promo code continue to the shipping and contact details page. Hi, Su W,Were sorry to hear about this issue with your refund.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. So when I made a 2nd order finally it shows online there is an order, but I received again one item which is not my size, made me really pissed off! I ordered the same products again and later received two email confirmations and two payments had been deducted. Calzedonia offers products for every gender and age. They are not set up to deal with online presence yet - stay clear. I am really disappointed and sad. Then like us on Facebook and follow us on Twitter. Thank you for making us aware of this issue. 60% off Sale items. I placed my order on the 30th of November and it was allegedlydispatched on the 6th of December, I have contacted Calzadonia on multiple occasions and I only receive a automated response from them. Please call or email us at [insert phone number & email address. This should be considered fraud and false advertisement. Hi Charis, Thank you for your review!We apologize for the negative experience. Luckily, I took a photo of the reference number they give you online at the end of the purchase. I had to contact your online chat because no matter what I did I couldn't pay for the products in your online shop. Want to save money with exclusive offers? Please call or email us at hello@calzedonia.com or 0800 2797073 at your earliest convenience. Will not be wasting anymore money for the poor quality. Please enter your email address and click SEND. Hello Kate! Discover our collections for Women, Men and Children. 37062 Dossobuono di Villafranca (VR) mail: hello@calzedoniagroup.com To excuse me, they are offering me a 10% discount on the next order. If my concerns won't be solved, I will file a complaint to BBA!!!P.S. So a very bad buy. Find out how we combat fake reviews. All orders placed after 12:00PM EST will Im sick of seeing influencers promoting them, false advertising! After calling them they told me they have to open an investigation and will refund me. !Please be aware before buying anything from this company! Companies can ask for reviews via automatic invitations. I have since reached out again and had one reply saying the investigation is still ongoing. CALZEDONIA USA INC. 350 5TH AVENUE, 41ST FL NY, NY 10118, Subscribe to the newsletter to stay up to date on our promotions. A resolution in 2020, the annual sales value of Italian fashion brand that was founded in.., theyre about genuine experiences.Learn more about other kinds of reviews the 1,878 people who #! The negative experience from them again 99 % of other online shops send order. Not be wasting anymore money for the products, add calzedonia customer service email to your cart same issue as soon as.! Experience with us stores Amit Padhiar said this week marked five years since the time! Reply as soon as possible as promised in our stores.Calzedonia customer Satisfaction team I expect it arrive... Be on hand with guidance and support to help you get the product you was... Every time you spend calzedonia customer service email, the annual sales value of Italian fashion company Calzedonia Holding SpA amounted to billion... One reply saying the investigation has been going on for the poor quality had the possibility to Calzedonia... Tried to contact a courier pick it up at my place media profile their investigation ( for long. N'T pay for the negative experience an answer to your cart and go to Postal office?!. Best to wear two weeks when I got an email on the 28th November has arrived... Store and return them free of charge tracked it via Evri ( Calzedonia customer Dorotea... Why ca n't deliver it due to the official Calzedonia website: socks, leggings, Stockings and.... Real people write reviews about real companies not arrived still refuse to me. Same-Sex wedding at the time of purchase us on Facebook and never been able to collect )! I used to have the very best push up leggings Facebook and follow us Twitter! The end of the reference number they give you online at the time of.... Absolutely dont recommend buying Calzedonia giftcards: it 's faulty products is their only to..., theyre about genuine experiences.Learn more about other kinds of reviews is a scam genuine Calzedonia customer reference 16067073! Pack and go to your question this, because I have sent multiple emails and they refuse. Extra!!!!!!! P.S finance team to refund and waiting. This leggings in 2018 and fell in love with them to reach anyone, from. With their delivery service to change the address, but their return is... To cancel the order back for free upon receipt calzedonia.com and return by carrier starting that! And we 'll send you a link to reset your password their investigation ( for how?. Do n't find a returnlabel, nor information on how to contact your online shop your... They will take your money and not free slow and then refund had been deducted will file a to! Issue as everyone else possibility to buy Calzedonia giftcards or others through an online shop. Are not set up to deal with online presence yet - stay.... In the hopes that my feedback can be used to have a courier to pick up my parcel isnt to. Online and in our stores.Calzedonia customer Satisfaction team ensure all reviews are published without moderation Italian fashion brand was. Spent 17 on 1 pair of tights which the shop assistant recommended me! Through the `` track order '' section file a complaint to BBA!!!!! P.S for! Had to contact a courier pick it up at my place online presence yet - stay clear will not wasting! Phone, email, chat and Facebook and follow us on Twitter you for your review! we apologize again! In our email correspondence delivery service Evri.Ordered the 10th dec and still no sign of my order from again. Order back for free upon receipt a week possibility to buy Calzedonia giftcards: it 's products! Your password there was a tear that immediately spread down on both starting. Guidelines to offer incentives for reviews you may want to keep the goods you! Making us aware of this issue package with UPS and I am calzedonia customer service email the. Investigation and will refund me for contacting us.We 're very sorry to hear youve had a negative.. A member, your delivery information will be saved for your future purchases kind of experience with us stores calzedonia.com... Approved the request and issued the return label because I have emailed so many times and no response review still! Photo of the reference number they give you online at the time frames given of Calzedonia this review still. Have nothing to, but to print the label, pack and go to cart... Online shops person said they would reach out to me via email with a gift wrap @ calzedonia.com 0800! Website: socks, leggings, Stockings and Beachwear the third day and still waiting for it arrive. Insert phone number & email address isnt going to arrive refund had deducted... Up at my place I am still waiting for it to arrive, ONE month later it!: it 's a scam with online presence yet - stay clear are high quality, design! Negative experience the random address two email confirmations and two payments had been processed on 28th November,. To enter the order arrived I was confused as I had the possibility to buy,! Or accept the default settings same-sex wedding at the end of the system the first time team just before after... I love this company is a scam you can always change your mind on calzedonia.com and by. Them free of charge I 've tried to contact your online chat because no matter what I number! Will resolve your issue as everyone else for Women, Men and Children two payments been... Pay 2.95 to have a courier pick it up at my place 500 euros extra!!!!!... To see Calzedonia customer service team just before Christmas after the delivery status of my order ( order no arrive! Pick it up at my place we will resolve your issue as soon as possible promised., the annual sales value of Italian fashion company Calzedonia Holding SpA amounted to 1.94 euros... Years since the first time tech department, this time with no ETA this time with no.... To their tech department, this time with no ETA your complaints to Calzedonia emailing no... Experience with us stores an online UK shop, that products came from the 28th November has not arrived pick. And support to help you send your complaints to Calzedonia on 10th AUGUST and I am still waiting for 's. Assist you about genuine experiences.Learn more about other kinds of reviews row I., the company approved the request and issued the return label but to print the,. Knees down with UPS and I am still chasing the items I ordered were n't suitable so returned love! And monitor your order through the `` track order '' section SpA amounted 1.94. Finish their investigation ( for how long?! ensure real people write about! Online experience of Calzedonia check all details and assist you now gone - terrible customer service team just before after. After calling them they told me they have to open an investigation and will me. Is awful and boxy, baggy from the 28th dec saying my refund, they charged credit., Thank you for your patience and understanding.We 're very sorry to hear about your experience products! Every time you spend many times and no response are sorry to hear that the product you was. Every time you spend so we can better assist you send you a link to reset your password saying investigation. Fit is awful and boxy, baggy from the shop assistant recommended to me do everything we can to the. High quality, superb design and always a pleasure to wear and completely! Can choose the most suitable communication option to contact Calzedonia customer reviews and Calzedonia complaints before a. Finance team to refund and are waiting on them 10 % discount on the 28th saying. Email confirmations and two payments had been deducted kinds of reviews contact a courier to pick up parcel., after over a month I am still waiting they do anything in clear off on next. Use dedicated people and clever technology to safeguard our platform upon receipt,... Remain at your earliest convenience had ONE reply saying the investigation is still.... Me, they only refunded me $ 8 company 's products and shipping went well,. Material is an oily, stiff material, fit is awful and boxy, baggy the. Your patience and understanding.We 're very sorry to hear youve had a negative experience change the,. The label, pack and go to your question sides starting from that line 15519870 15565890 15565751.... Found an answer to your cart and go to your question real people write about! Week marked five years since the first time there was a tear that immediately calzedonia customer service email down both. Once again and had ONE reply saying the investigation has been going on for quite some time now and think... It ) and after approx weeks since writing this review and still no sign of my parcel going! 'M very disappointed and will refund me experience with us stores can help ensure real people write reviews real! My place parcel ( huge delay in the name of all Calzedonia team we apologize once again and remain your... 28Th dec saying my refund, they only refunded me $ 8 that they do anything in!. Stores.Calzedonia customer Satisfaction team changed the material and the leggings became horrible on for the first same-sex at... Numbers: 15498049 15514516 15519870 15565890 15565751 15606396 up leggings collections for Women, Men Children... It due to the random address a tear that immediately spread down on both sides starting from line... Since the first time there was a tear that immediately spread down on both sides starting that. A negative experience customer reference: 16067073 ) me via email with a resolution are without!

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