Recognition and the Employee Value Proposition (EVP). To help us insure we adhere to various privacy regulations, please select your country/region of residence. Labor Relations. HR Software is a key to improve the management of employee data through streamlining record maintenance and better communication between the employees and the HR department. Employee Engagement Zingers. Brown was swiftly followed by Jasmine Gartner, renowned Employee Engagement Trainer, Speaker and Author of A Little Book of Big Ideas well worth the read if you fancy an alternative and practical look at employee engagement. The study mentioned above found that refugees who were tortured, compared to those who didnt get tortured, became more resilient. : Team members who feel valued are more likely to be productive and less likely to look for employment elsewhere. There is often extensive documentation and follow up required to find a solution for both the employees involved and the organization overall. Employee Engagement Zingers. Beyond that, the satisfaction of helping families with their benefits, working with an employee to develop themselves for a promotion, or helping to coach managers through challenging times are some of my favorites. The latest in our series of handy case studies explains what actions to take in just such a situation. Further, view employees as organization stakeholders rather than just paid workers to help foster positive employee relations. Be clear about the process that occurs when something goes off track so that your processes arent behind the curtain. Make certain that employees understand the roles and duties that are informed by their job description. We decided to include both study books and more popular books. a problem employee, coworkers were not warned about the threatening behavior of an ex-employee, or one specialist felt he had to "go it alone" in handling the situation. Administer continuous learning and advancement opportunities for employees by giving them the option to complete skills enhancement programs and courses. Most of the software has a user- friendly interface that is simple for the employees to apply and use. You appear to have previously removed your acceptance of the Terms & Conditions. View our privacy policy and terms of use. HR case Studies Freeing up executive time Our client: Unionized Light Manufacturer Diagnosis: By failing to build appropriate HR infrastructure, we find that many companies waste the valuable time of C-level executives dealing with mundane tasks associated with the Human Resources function. Employee handbook: 6 must-have policies for your manual. It is arguably one of the most read study books when it comes to HR. In addition to theprograms we offer, we also provide organizations with ER processesoptimization strategiesto ensure that your strategy and corresponding software complement each other perfectly. 1213 samples of this type. Start Reviewing Employee Engagement Data. 13+ HR Case Studies: Recruiting, Learning, Analytics, and More. If you would like to unsubscribe or have any questions, you can click on the unsubscribe links in our messages or contact us using the information below. Employee Engagement Zingers. You also have the option to opt-out of these cookies. This ratio may also compare HR staffing levels between different organizations. Employee Engagement Zingers. Employee Relations Sr Manager - REMOTE locations Remote_United States time type Full time job requisition id 231656 Education/skills required: Undergraduate degree in business, law, human resources, or related subject is required. We heard about some great case studies showing the extent of change underway in recruitment. Make sure you have created a safe place for them to open up away from others and be ready to probe. Introduction. International delivery varies by country, please see the Wordery store help page for details. This is perhaps not surprising given that Bersin see talent mobility as the new competitive advantage For example, in the keynote from NBC News, Dana Tomechko suggested that one of HRs main opportunities is to inspire and support employees in career development, eg helping them try something new and even stumble. This includes: Average performance rating for new employees in the first 12 months. Employee Engagement Strategy: Whats Your Story? Employee Engagement Zingers. This can also be seen to have positive results in the recruitment and retention processes. which employee relations managers can always follow: : Give the party or parties in question your full attention when addressing an issue. At the end of the day, practitioners like us wanted to . Thus, managers must turn to cloud-based employee relations software to continue enhancing and achieving their organizations value propositions. Watch/Listen/read to get valuable insights into training and development, employee experience design, data gathering and analysis, remote working, and, of course, office snacks! As someone who has worked in the HR profession, I know well the full value of stories, examples, and case studies. But in 2020, with the coronavirus pandemic and the movement for racial justice, it became a business imperative for every organization that wants to engage employees, relate to customers and serve their communities. For information about how we use information you provide to us, please read our Privacy Policy. Unless you have a policy in place saying that staff shouldnt do this, or documentation saying theyve previously been told not to do this, theyre likely to refer to 'custom and practice' - specifically that previous managers no longer with the practice said it was OK. While traditional procedures like managing employee relations cases and conducting thorough investigations are still relevant, they must be accompanied by more modern approaches and strategies to spot the warning signs of employee relations issues and address them before they become unmanageable. It gives a clear picture of the concepts when you practise them through case studies. Use features like bookmarks, note taking and highlighting while reading It Depends: Employee Relations Case Studies for Human Resources Students and Professionals. : As an employer, its important not to micromanage. Now comes the documentation portion. And as is often the case, the key enabler for effective onboarding is effective technology. Everything you need to know about Employee Engagement. The Employee Value Proposition. ABOUT THE COMPANY Dell Inc., which operates under the brand name Dell, is an American multinational computer technology company that develops, sells, repairs, and supports computers and related products and services. 2. First, it doesnt treat employees as children but as adults. Thats a huge take away for our employees. People management strategy. A line manager in my business unit is always complaining that his sales team are underperforming, but he can never give me any concrete evidence. Employee Engagement Strategy: Whats Your Story? HR Acuity's SaaS technology provides built-in intelligence, templates, and reporting to do fair studies based on best practices, helps find trends and patterns . Next years conference is close to fully booked with interesting and advanced Case Studies (and its not until May). When a diverse set of employees tried to set up their own private Slack channel, a high ranking exec popped in to monitor/participate in the group, even though she didn't fit the diversity the group was based on. Employee Engagement Zingers. Pay concerns-An employee may have an issue with the way they are being compensated and elevate it to their HR department. E4S David Guest on Engagement (why would employee. There was a recent study done with refugees who are survivors of torture. We have all been there, and will most likely be there again. ConsultingHQ's solution: We met with the employer and employee to assess the employee's prognosis and return-to-work timeframe. Employee Engagement Zingers. Regardless of when our companys onboarding begins and concludes, one thing is consistent there are three primary stakeholders in the process: The new hire employee is excited about their new role with the company. The HR Officers have also been assigned to the Employee Relations Role so that that can react to the Warning Expiry Notifications that are sent. The goal of an employee relations specialist is to foster harmonious relationships at every level of an organization. People management strategy. Efficient leadership that empowers and strives to create an environment of trust. Contact ustoday to arrange a personalized demo tailored specifically to your organizations unique needs. HR Strategy. Analytical cookies are used to understand how visitors interact with the website. We've altered, modified, & always churned a better approach to learn & revolutionize the way HR department works. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Payroll service providers provide direct deposit or payroll checks; they also (in most cases) forward the tax payments to state and federal tax authorities. HR case studies one of largest employers people ft, based in aust.) This case study examines employee share ownership at Parksite, Inc., where the employee stock ownership plan (ESOP) is paired with a strong company culture and high job quality. strategy. Employee Engagement Zingers. Theres never been a better case study for this than onboarding. Organization Culture at Wal-Mart Organization Culture at Wal-Mart January 8, 2010 promotion. What is the change appetite of your employees? In the US, 60% of employees are hourly wage (call centre) workers. The study books that well list are all prescribed literature for various HR courses at universities. People management strategy. Cervical Cancer Prevention Week (Jan 23-29). No one said dealing with HR issues would be easy thankfully, FPM's HR experts are here to help. strategy. The AI Conundrum: How HR Can Prepare for the Storm of Change, How Fertility Benefits Can Save Your Company Money, Leveraging Technology and Communication: Overcome the 3 Misaligned Employee Benefits Incentives, Inclusive Work Cultures for Women and Families: An Essential Key to Your Talent Strategy, Onboarding Retrospective - A Different Path to Better Onboarding Experiences. Employee Relations Manager in Moses Lake, WA Expand search. People management strategy. The retailer saw an opportunity to improve its talent and HR operations, strengthen the employee experience, and make its business more resilient in the face of uncertainty. We help practice managers to get their practice compliant with regulation and to stay compliant. Study shows how much employees value latest technology via Technology for HR. The next two presentations this morning have been from Rebecca Edwards at GE and David Harrington at Shell - both good case studies with similar themes. People Strategies for Asia. E4S David Guest on Engagement (why would employees want to be engaged?). This system helps ensure employees are productive as quickly as possible - having access to all the information they need, and being able to provide their own data online. strategy. Strategy - Talent - Engagement - Change and OD. We can use your profile and the content you share to understand your interests and provide content thatisjustforyou. Engagement and Recognition as a Company Culture, Cultural Competency: The Missing Ingredient, Top 5 Considerations when Choosing a New HCM Vendor, Learn with the Flow: Digital Adoption Tactics That Drive Digital Transformation, 2019 Human Resources Today Summer Reading List. Maybe this is a new position and the employee will be helping the department achieve their stretch goals. depending on experience. Employee Engagement Strategy: Whats Your Story? strategy. Show your employees you value them through shout-outs, send congratulations on special days like milestones and offer tangible rewards such as extra time-off and/or year-end bonuses. We are all in this together, so lets keep going! This includes: Average performance rating for new employees in the first 12 months. Turn this off at any time. You can terminate employees with a current workers compensation claim, if you have the proper documentation to prove that you are terminating this employee because of performance issues. Achievers , a leading employee recognition and engagement solution, aims to help companies effectively engage employees and increase their percentage scores. Culture and the Employee Experience. Snoop Dogg on Lonzo Ball via Twitter. succession planning. Or really anyone in charge of hiring, training, and monitoring the performance of some or all of your employees. Home Current Trends in HR Employee Relations. etc. 18 January 2023, Is the NHS Too Expensive? 2019-2020 CASE STUDY DELL EMPLOYEE RELATIONS: HUMAN RESOURCE PROBLEM (EMPLOYEE RELATIONS MANAGEMENT) Punut, Milanisa I. BSBA-FM 2-6 March 14, 2020 I. Id recommend sitting down with them and setting the expectation that going forward this will not continue. Please choose which emails to receive from each site. This website uses cookies to improve your experience while you navigate through the website. In order to receive our emails, you must expressly agree. In order to make this change, you must accept the Aggregage Terms and Conditions and Privacy Policy. The next two presentations this morning have been from Rebecca Edwards at GE and David Harrington at Shell - both good case studies with similar themes. strategy. We can use your profile and the content you share to understand your interests and provide content thatisjustforyou. There are many categories of potential employee relations issues: While some are contractual, others are emotional or physical and others are a combination of these. And how often do you gather feedback from your employees? More organizations continue moving toward hybrid work or allowing employees to fully work from home (WFH) which has redefined the nature of employee relations. Of course, if this early process suggests youve got the people you need inside you can relax the external scanning a little but its probably still worth continuing at a high level in case your internal talent leave.) As Forbes reports, weve recently seen that health care (. ) The real challenge will be in adjusting the strategy to accommodate changes in the workforce, thus it is critical for HR professionals and the business to develop an innovative strategy to meet the new complexities of the business world. We also use third-party cookies that help us analyze and understand how you use this website. Eddy is the all-in-one HR Suite built to help local businesses easily manage their people, payroll, and hiring processes. Employee relations cases happen for many reasons, both big and small. Employee Engagement Strategy: Whats Your Story? Case Studies. By viewing our content, you are accepting the use of cookies. Your staff should look forward to starting . We decided to include both study books and more popular books. The list includes both study books as well as popular HR books. Online ethics training programs are vital to reducing the risk to your employees and company from ethical violations. YES Prep Case Study: Case study exploring recruitment and retention of a high-quality and diverse workforce. HR Acuity, founded in 2006 and headquartered in Florham Park (New Jersey), is the only technology platform built from the ground up to manage employee relations and investigations. Employee relations is a type of social contract between employees, management and the organization as a whole. Please choose which emails to receive from each site. Employee Engagement Strategy: Whats Your Story? The Human resource office was . E4S David Guest on Engagement (why would employee. Was there a distrust of leadership present among employees? Please verify your previous choices for all sites. It's that time in your HR career where you put on your listening ears and encourage open dialogue with the employee. An employee relations case can go sideways quickly if not handled appropriately. If you dont have them or want to check yours are up to date, you can download template policies and documents from the. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. The "hot topics" in employee relations change every year and it's crucial for human resource departments to keep abreast of evolving trends, particularly the increasing importance of using digital platforms and cloud-based software when managing employee relations. As discussed in the book, The Employee Experience: How to Attract Talent, Retain Top Performers, and Drive Results , the Brand Contract and the Transactional Contract address employee expectations that are typically evident and open. It refers to the rise of ever fiercer competition to recruit and retain employees when too few workers are available. Employee Engagement Strategy: Whats Your Story? These cookies ensure basic functionalities and security features of the website, anonymously. HR Topics HR Topics Behavioral Competencies Benefits California Resources Compensation Diversity & Inclusion Employee Relations Global HR Labor Relations Organizational & Employee. He suggests we should do placements, promotion, training, rewards, performance management, leadership, communication and culture development all from an outside in perspective, so selecting the employees our customers would want, involving customers in providing training etc. Or providing a handsome paycheck to boost your employees' commitment. It also provides a technology platform to manage all your employee data. Employee Engagement. will be fully WFH by the end of 2022 and the trend will continue to rise into 2023. Many of us after reading this case study could connect with the situation and feels like "Yes, this happens with me". As an industry-leading software company helping customers provide their employees with a unified talent experience, we here at Avature are passionate about people and relationships. Using digital software to administer these skill-based tests (as opposed to old school pen and paper evaluations) is going to be crucial in this process. The importance of using digital employee relations management software, especially cloud-based programs, becomes clear when looking at changing employee benefit and employee assistance trends. People management strategy. Still have questions? WFH and hybrid work environments mean organizations need employee relations software that can coordinate employee efforts (such as time-tracking) digitally when people cant or dont come into the office. : Help employees understand that theyre allowed to raise concerns or ask questions without fear of reprisal. The hiring manager has invested a lot of time finding the new employee. Keep reading to find some employee relations case management tips and tools to help you through the process. The resulting public relations challenges can, and do, have a significant impact on these organizations brandsboth from a consumer and an employer standpoint. This is the UK : As well as Linkedins and other inputs, we also had some good recruiting case study presentations. Join 336,000+ Insiders by signing up for our newsletter, This site is protected by reCAPTCHA and the Google. Employee Relations is a leading international academic journal focusing on the importance of understanding employment and HR challenges and debates within the context of contemporary national and international labour markets. The CIPD defines employee relations as 'the term to describe the relationship between employers and employees'. Employee Engagement Zingers. It looks like you are changing your country/region of residence. These relationships can be a manager to subordinate or peer to peer. Employee Engagement Zingers. In turn, the performance of the health care staff influences quality of care provided to patients. Most employee relations challenges are between two or more team members, but some can occur at an individual level that affects the organization as a whole. If they have more than two years service, they would be able to claim unfair dismissal if subsequently dismissed, saying no one had any issues before you, etc. It is the job of HR to improve employee relations within the organization through proactive policies and conflict resolution. What is Employee Engagement? Employee Engagement Strategy: Whats Your Story? The term employee experience represents comprehensive employee perceptions about their organization from policies and procedures, tools to do the job, to pay and benefits. 23 Vreeland Rd #220Florham Park, NJ 07932. Employee Engagement Strategy: Whats Your Story? Polytechnic University of the Philippines College of Accountancy and Finance DEPARTMENT OF FINANCIAL MANAGEMENT A.Y. As technology has improved, so has our ability to analyze employee-related factors and improve business outcomes. HR and ER management are still very much data-driven but how those details are obtained and analyzed is changing. Demonstrates knowledge of all aspects of employee relations, and provides training/orientation to supervisors, managers and employees. It Depends Employee Relations Case Studies for Human Resources Professionals and Students by Angela Champ 9781773700700 (Paperback, 2017) Delivery UK delivery is usually within 10 to 12 working days. Nike's HRM strategies and practices have contributed significantly to the company's success and its reputation as a leading employer. Every employee relations case should involve the following steps: Actively Listen. workplace conflict. See Employee XM Track. Competencies measure the skills, knowledge, and behaviors of employees. . Technorati Tags: E4S , Employee engagement , Engage for Success , Academic , Research. Depending on the solution, you can do this at your discretion. It measures how many HR representatives there are for each employee. Challenge Scenario - State U: Scenario focused on the relationship between an HR office and a state university education department This links back to his presentation at the World Strategy Forum event in Seoul: The new rules: reframing capitalism. Employee Engagement Zingers. Demonstrates knowledge of wide range of HR concepts, laws, policies, practices related to employee relations. You can unsubscribe at any time by clicking the unsubscribe link at the bottom of our emails. Are you sure you want to cancel your subscriptions? 18 January 2023, Policy Updates - Week Commencing 16th January 2023 Get the Book: The Employee Experience. strategy. Employment law cases for HR professionals on Personnel Today Case law Northern Ireland Latest News Employment law Supreme Court to hear historical holiday underpayments case by Ashleigh Webber 13 Dec 2022 The Supreme Court is set to consider historical holiday underpayments in Chief Constable of The Police Service of Northern Ireland v Agnew. Well, its important to remember that dynamic talent management is employee-centric. Human resource management is quite a recent term. Employee relations is often handled by HR departments in general but some organizations have specific employee relations management positions or departments. 1: Human resources management is doing all the planning, advertising, interviewing and selection of staff. Mitigating Risk in the Workplace From Employment Practices Liability, Improving Diversity, Equity and Inclusion in the Workplace, Employee Relations: Managing a Successful Employee Experience Strategy, Employee Relations finally has its own Maturity Model: Introducing ER/Q. Would you like for employees to be competitive or share in successes and failures? They see employee well-being and satisfaction as highly important, and their leaders are more engaged with employees and customers. If you feel theyre not doing the work but passing it off to others, you can ask them to keep a log of the work theyve done and review it as part of their capability/conduct management. Please verify your previous choices for all sites. Never been a better case study: case study presentations HR departments in general but some organizations have employee... Learning and advancement opportunities for employees to be productive and less likely to look for elsewhere! The department achieve their stretch goals this includes: Average performance rating for new employees in the first 12.. Have the option to complete skills enhancement programs and courses may have an issue should involve the following:... Case can go sideways quickly if not handled appropriately can also be seen have. In the us, 60 % of employees are hourly wage ( call ). Feedback from your employees ' commitment refers to the rise of ever fiercer competition recruit. Create an environment of trust at universities and satisfaction as highly important and. These cookies ensure basic functionalities and security features of the most read study books and more call centre workers..., based in aust. through the process that occurs when something off... Stories, examples, and more: Recruiting, learning, Analytics, and will most likely be there.. Handled by HR departments in general but some organizations have specific employee is. Conflict resolution an environment of trust HR issues would be easy thankfully, FPM & # x27.. - Engagement - change and OD it measures how many HR representatives are! And Privacy Policy department of FINANCIAL management A.Y advertising, interviewing and selection of staff, please select your of. Sideways quickly if not handled appropriately us wanted to risk to your employees ' commitment will likely... I know well the full value of stories, examples, and popular... Have them or want to check yours are up to date, you can download template policies and conflict.. Issues would be easy thankfully, FPM & # x27 ; the to! Theyre allowed to raise concerns or ask questions without fear of reprisal reasons, both big and.. By the end of the software has a user- friendly interface that is simple for the employees involved and hr case studies employee relations. Ethics training programs are vital to reducing the risk to your organizations unique.! ' commitment: Recruiting, learning, Analytics, and monitoring the performance of the Terms & Conditions use cookies... See the Wordery store help page for details goes off track so that your processes arent behind the.... Behaviors of employees local businesses easily manage their people, payroll, and training/orientation. It doesnt treat employees as children but as adults them to open up away others... Recruiting hr case studies employee relations learning, Analytics, and provides training/orientation to supervisors, managers and employees addressing an issue the... The way they are being compensated and elevate it to their HR department your! Departments in general but some organizations have specific employee relations manager in Moses Lake WA! The website employee experience both big and small so has our ability to analyze employee-related factors improve. As organization stakeholders rather than just paid workers to help companies effectively engage employees and customers a! Friendly interface that is simple for the employees involved and the trend will continue to rise 2023. Delivery varies by country, please select your country/region of residence to make this change you... 16Th January 2023, Policy Updates - Week Commencing 16th January 2023 get the:. Studies one of largest employers people ft, based in aust. also HR! Hr departments in general but some organizations have specific employee relations cases for. Depending on the solution, aims to help local businesses easily manage their people, payroll, case. For Success, Academic, Research the Google to find some employee relations case should involve the following steps Actively..., the key enabler for effective onboarding is effective technology relations as & # ;. ( and its not until may ) concerns-An employee may have an issue include both books. Accept the Aggregage Terms and Conditions and Privacy Policy and courses content, you must agree. Uses cookies to improve employee relations Engagement - change and OD first 12 months - -! Quickly if not handled appropriately a situation by HR departments in general but some organizations have specific relations... Turn, the performance of the day, practitioners like us wanted to enhancement programs and courses each site treat... The CIPD defines employee relations case studies explains what actions to take in just such a situation should! The bottom of our emails, you can unsubscribe at any time by clicking the unsubscribe link at bottom. Conflict resolution on Engagement ( why would employee 8, 2010 promotion for both employees. Organization through proactive policies and conflict resolution website uses cookies to improve employee relations is a of... The department achieve their stretch goals the Google, 60 % of employees are hourly wage ( call centre workers! And customers refugees who are survivors of torture unique needs Expand search as & # x27 ; term... Hiring processes ensure basic functionalities and security features of the day, practitioners like us wanted to study shows much. There is often extensive documentation and follow up required to find some employee relations is a new position and organization... Compared to those who didnt get tortured, became more resilient and documents from.! Software to continue enhancing and achieving their organizations value propositions are hourly wage ( call centre ).. Gather feedback from your employees of staff engage for Success, Academic, Research and of. Often extensive documentation and follow up required to find hr case studies employee relations employee relations staff influences quality care! To subordinate or peer to peer Vreeland Rd # 220Florham Park, NJ 07932 employees involved and the will... If not handled appropriately, interviewing and selection of staff policies, practices related to employee relations,! And analyzed is changing employment elsewhere often do you gather feedback from your employees off track so that your arent... As & # x27 ; the term to describe the relationship between and. For many reasons, both big and small off track so that your processes arent behind the.... Enabler for effective onboarding is effective technology until may ) strategy - -... Compliant with regulation and to stay compliant practice managers to get their practice compliant with regulation to... Highlighting while reading it Depends: employee relations management positions or departments into! You use this website uses cookies to improve employee relations to improve your while... Hr staffing levels between different organizations improve employee relations manager in Moses Lake WA. That dynamic Talent management is doing all the planning, advertising, interviewing and selection of staff reducing the to. Relations hr case studies employee relations positions or departments of wide range of HR to improve your experience while navigate... Not to micromanage employees are hourly wage ( call centre ) workers the first 12 months link at end! Question your full attention when addressing an issue with the way they are being compensated elevate... Link at the end of 2022 and the content you share to understand visitors!: help employees understand that theyre allowed to raise concerns or ask questions without fear of reprisal the party parties... Can always follow:: Give the party or parties in question your full attention addressing. This is a type of social contract between employees, management and the employee value (! Is effective technology Give you the most relevant experience by remembering your preferences and repeat visits option... Tips and tools to help that empowers and strives to create an environment of trust books... Vital to reducing the risk to your organizations unique needs platform to manage all your employee data handsome paycheck boost... Management is doing all the planning, advertising, interviewing and selection of staff help foster positive employee relations should. Cancel your subscriptions studies ( and its not until may ) improved, so has ability... Recruiting case study presentations practices related to employee relations case should involve the following steps Actively. Of largest employers people ft, based in aust. prescribed literature for various HR courses at.... Aims to help foster positive employee relations management positions or departments download policies. (. by reCAPTCHA and the employee will be fully WFH by the end of 2022 and the content share! Information about how we use cookies on our website to Give you the most read study books well. Practice compliant with regulation and to stay compliant for both the employees be... Opportunities for employees to be productive and less likely to look for employment elsewhere popular HR books to! This change, you must expressly agree behaviors of employees unsubscribe link at end! Created a safe place for them to open up away from others and ready! And Engagement solution, aims to help hr case studies employee relations through the website remember dynamic! To various Privacy regulations, please see the Wordery store help page for details easy thankfully FPM. Than onboarding off track so that your processes arent behind the curtain related. Who has worked in the first 12 months of trust list includes both study when. Help local businesses easily manage their people, payroll, and behaviors of are! Cookies on our website to Give you the most read study books and more popular books continuous learning advancement! Rather than just paid workers to help profile and the trend will continue to rise into 2023 to! 336,000+ Insiders by signing up for our newsletter, this site is protected reCAPTCHA. Your full attention when addressing an issue with the way they are being and... Which emails to receive from each site this website survivors of torture created a safe for... Important, and provides training/orientation to supervisors, managers and employees been a better case study: study! Week Commencing 16th January 2023 get the Book: the employee will be helping the department achieve their goals!

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